Comfort Suites Deer Park Pasadena

Explore Comfort Suites Deer Park Pasadena
7.8
Pleasant
From 207 reviews
Cleanliness

8.0

Room Comfort

8.4

Location

9.2

Service and Facilites

8.4

Traveller Reviews Comfort Suites Deer Park Pasadena

Number of reviews per page
20
40
Top reviews
Marshall
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room was mostly ok but the bathtub had rust on it. The hot tub which they advertised on hotels.com was broken. The continental breakfast didn't have great options.
Lilia
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Don’t stay here! Not a good experience. Pool was filthy. Dead bugs and even a dead frog floating around. Picnic table was so dirty. Trash was overflowing. We told the front desk and they handed us a trash bag instead of taking it out themselves. My grandson stepped in a hole that was covered with plastic. Plastic broke and his little leg went all the way in. His leg was badly scraped and bruised. He was looking forward to swimming and was not able to.
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Athan
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Love
Sean
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was great until housekeeping walked in at 8:00am
Amanda
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Stay was nice was clean breakfast was awful
Rachel
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room 124 smelled mildewy and the floors werre damp all night and the next day. There was a roach on the wall. The pool and hot tub were filthy. And lastly there was mold in my AC vent and arpund the AC and the neighbors said their AC didnt even work the entire night.
Rebecca
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very terrible!!
Rebecca
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It needs a hotel inspector to come in!!
Rebecca
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Thought it would be good- the whole hotel smelled terrible. Our room again smelled terrible and wasnt cleaned properly. Bathroom smelled like a black and mild cigar. Trash including chips, vape cartridge (my kids found), tags from toys were found. No soap for the sink, mildew in shower. Hot tub was out of order and gross. People smoking cigarettes at the pool to the point it wasnt enjoyable. Walls are paper thin as well.
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JESSICA
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Pool not clean and hot tube not working smelly room
Mario
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was cool.
Patricia
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Convince
Hollie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

MY STAY WAS COMFORTABLE
Ted
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Location was convenient to the area I was working.
marilyn
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I got this hotel because it said it had a jacuzzi, but it was green and full of dead bugs. Pool was also dirty, elevator stopped working and our room was on the 3rd floor. Ice machine was also not working on the 3rd floor we had to go to the 1st floor to get ice very inconvenient!!! We also had to disconnect our TV for 10 sec so the remote would work. VERY DISSAPOINTED!!!!
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Chris
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Very clean and nice. Room was spacious and clean.
Nubia
icon-Leisure
Leisure
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff was great. My complaint is that we were booked in the wrong room. This was immediately corrected. The hot tub was not working. I traveled from Chicago to TX so was looking forward to the warm weather and using the pool/hot tub. The hair dryer in our room did not work, this was inconvenient as we were in town for a party and needed it, they did however open the room next to us so we could use the one in that room. The washer and dryer were out of order.
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Leroy
icon-Business with Children
Business with Children
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

My microwave didn’t work my blankets and covers had stains on them
Candace
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The pool and hot tub are broken which was 1 of the main reasons we stayed. I had to have them clean my room because it was dirty. The only good thing i can say is they had enough room
Carly
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very clean and super nice staff.
Number of reviews per page
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40