Ocean Promenade Hotel

Explore Ocean Promenade Hotel
9.0
Exceptional
From 1,840 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Traveller Reviews Ocean Promenade Hotel

Number of reviews per page
20
40
Top reviews
Minda
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff were VERY helpful. I dealt with 3 different staff and all were excellent. The check in desk was efficient. And, when I left at 5:30 am, the front desk attendant also walked me out to the garage door to help me get out. I really appreciated the personal assistance.
chris
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8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was nice, bed was comfortable. Pub/Restaurant next door for drinks and food Onsite parking with transit tax and gst was over $30
Bernadette
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was spotless and very friendly staff. Food was excellent!
Craig
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Recently spent for 4 nights at the Ocean Promenade. Bed was comfy, staff were very friendly, hotel and suite was very clean and well equipped. Great location (close to the pier and restaurants but at the same time far away from the hustle and bustle of the area). Will definitely stay there again when we’re visiting our son in the area.
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Braelyn
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

room was spacious and clean, staff very helpful and courteous
Karen
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was nice and clean. Door slamming was kinda loud and under construction which we didn’t know about until we arrived. Overall a good stay and would stay again.
Ken
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

1-Hotel is under renovations. No mention on any booking site. Lobby is in the conference room, bottom stair access blocked off. 2-$350 security deposit and $23 for parking. No mention until receiving your check in instructions. 3-Train. My Cousin Vinny train every 45-60 minutes outside the window until we finally fell asleep at 2am. Ding-ding. I would want other patrons to know that. May seem like a total 180, but the room itself was excellent, view and spa tub excellent. Staff very nice.
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GURPREET
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good comfortable stay with nice view. …
Sandra
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, friendly, location was amazing and beautiful view. Budget friendly, cafe downstairs cafe is wonderful
Warren
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were good, unknown renovations were not. Housekeeping made beds up nicely, but left dirty glasses and gave (1) facecloth (FOr two people) Location is great!
Janet
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room and view was great. The staff was good. Couple things to note one they’re in the middle of a renovation. It was very hard to get in and out of the fridge and there’s no place to put toiletries on in a huge bathroom. It’s almost like a pedestal sink. Would go back.
Chris
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great place
Mahathep
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Top to bottom, ownership to the Cafe folks were fantastic.
Michael
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Water spotting on shower door ,put us in room above garage doors which ran fairly often as it was only egress. Worker stood by door as we carried our luggage in, but did not press door opener, where they stood. Forward facing staff was great 👍
cory
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10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great stay. The location is safe and amazing right by water. Rooms were very clean and very nice. Bed was very comfortable. They have the movie Channel which is a plus. Walls are a little thin but worth it for the location. You do have to pay for parking but there is free st parking after a certain time. Would stay again.
Venus
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Janeen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

An older hotel, but nice rooms and comfortable. Doing renovations in entrance and lobby. Great location
Kelly
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was great but there is renovations (floors) going on so enter the hotel from the garage or the little bistro.
Sylvia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean. Housekeeping services on point. The train ran at night, not loud but not mentioned. Lobby under resconstruction. There are 2 free Tesla charing stations in parkade for guests- first come first served.
Hailey
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Check in was confusing, listing failed to mention undergoing renovations. Room was small with outdated bathroom and a toilet that runs constantly.
Number of reviews per page
20
40