Room was very cozy! Old building but it does have an elevator.

Staff were very accommodating when we required something. Breakfast was excellent choices. Room was beautiful. Great location, away from bustling old town, but only a quick walk to get there. Would highly recommend.

Amazing canal view room. Fantastic breakfast options. Welcoming staff. Arrived by train easy public transportation. Walkable to all of the sights.

Good location especially getting off the bus from the station. Canal room was great! Just what I hoped for. Quiet in the evening on this side of town too. Had a great breakfast at @tatties in the next block very near, and a good mid point for walking to the windmills etc. had a great time. Stairs are a bit of a trick, you’ll get used to them but keep in mind luggage or up and over the stairs between their 5 connected buildings. Adds to the quirk of it all.

Good location, clean and easy walking distance to the square and other amenities.

We really enjoy staying at this hotel. Check in was very easy, the actual location made it very easy to walk to all of our activities, even though it's on the outer edge of the downtown area, it is so easy to get right into the heart of market square but yet stay far away from the big crowds, only a 9-minute walk. The only thing that I did not love about the hotel which cannot be controlled by the hotel itself, we had a beautiful room that overlooked the canal but unfortunately as the cars drove by who is very noisy from the street. Nothing the hotel could do about this, just something that if somebody is very sensitive to noise they should consider a garden view instead. Also there are a lot of stairs, so this should be considered if anybody has trouble navigating stairs. We would definitely stay here again.

Very convenient location. Very nicely furnished room, clean and well kept. A lovely building too.

Very nice large room with air conditioning. Friendly staff. Everything was great!

Nice property Had a spider free fall from the ceiling on my head. Otherwise old and charming hotel. No café nearby! The only café claimed we needed a reservation at 9am to sit for a coffee

We loved the upgrade to a larger room however being an early riser I was disappointed with only having “instant coffee” available in our room. So off to the cafe … would definitely recommend MARTINS RELAIS

Loved the architecture that had been preserved. Very helpful check-in staff

Excellent central position. Staff helpful. Parking secure but not on-site. You can drop off your luggage before parking.

Charming property, comfy bed & nice, friendly staff. Frederick was so helpful & informative. I love the decor. Breakfast was filling enough. They have soy milk but wished they had light/low fat/skim milk. Overall, I would definitely stay there again.

We had a fabulous stay! The location was perfect for all the activities we did and an easy walk to tons of restaurants. Great little breakfast place 2 mins away and a nice spot for drinks!

The hotel has a very good location, which made it convenient for getting around. However, my room was on the first floor, right next to the elevator area, so I could hear everyone passing by, which made it a bit noisy. Another downside was that there were no ramps for luggage, which made moving bags around less comfortable.

Right in the heart of the city, but on a quiet street. A short walk from all the sites and great food options around the hotel.

We loved this hotel, the family room was large, the beds comfortable and the bathroom was excellent. Didn’t eat breakfast at hotel as we preferred to go out and eat at nearby cafes. Its position was central and it was easy to walk around Bruges which is exactly what we wanted. The staff were kind and helpful.

Great property located five minutes or so from Markt Square. Room was lovely and bed very comfortable.

A quaint property with lots of character and full of original features. Ideally situated for the sights but in a quiet area. My bedroom was large and comfortable. Staff are very friendly and breakfast was lovely with white linen and views of the canal. I recommend this highly.

Good location of hotel. Central but quiet. Rooms were large but in poor condition. Beds were old and uncomfortable. No usb ports. We had issues with mosquitoes coming into the room. Breakfast was below average for a 4 star hotel and I expected better choice. Staff were okay. Could do with a revamp but we enjoyed our time in Bruges nonetheless.