8.3
Very Good
From 58 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.2

Meal

8.2

Location

8.5

Service and Facilites

8.2

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Traveller Reviews Lake Side Hotel

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40
Customer reviews
Nguyen H. N.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 69 week(s) ago
They called me at midnight just to tell me to return the iron. The hotel was not really worth the price. The facilities were also old. Will not come back ever again.
3 people find it helpful
Accommodation's Reply
03 May 2024
Dear Ms. Hong Ngoc, Thank you very much, Ms. Ngoc, for your sincere feedback on the Hotel. It is really undesirable for such an unfortunate situation to occur, but any explanation is just an excuse, so on behalf of the Hotel, I apologize to you, hoping you will sympathize and give us a chance. opportunity to apologize directly to you when you have the opportunity to go to Hanoi in the near future. Wishing Ms. Ngoc always good health, happiness and success!!! E Quyen
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Anh T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 73 week(s) ago
Mọi thứ thật tuyệt vời. Nhân viên cực đáng yêu nha
2 people find it helpful
H Thanh T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 76 week(s) ago
Rất thích gối và giường ở đây. Ngủ rất thoải mái Đồ ăn sáng cũng ok
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Le Thi B. C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
Mọi thứ điều tuyệt vời , đồ ăn ngon , phòng sạch , nhân viên chu đáo
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PHAM T. Q. H.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 311 week(s) ago
My wife and I are often here, very ok
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Nguyen H. Y.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.8
/10
Reviewed 324 week(s) ago
I book 1 double bed room, when checking in, I go 2 people, the hotel requires me to pay extra if there are 2 people staying in the room is 300k.
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1 people find it helpful
DIESYBEL MALATE BELTRANO
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 326 week(s) ago
The room is clean with awesome lake view in the balcony, the food also good. 😊 thank you lake side hotel for accommodating us!
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BUI T. N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 327 week(s) ago
2 bed room, bed too small, pillow too big, mosquito too much
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2 people find it helpful
Doan N. N.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 371 week(s) ago
The room is too old and bad for the price of 1tr4 that I have to pay. Before that day, I stayed at Palmy Hotel, in the old town, 4 stars but only 800k, nice rooms served well. I think the double-expensive Lake side would be better but extremely disappointed. The modulator can only turn on and off with 3 buttons on the wall, no remote to adjust the temperature, so either you have to cold, or have to turn off the air conditioner and sleep to suffocate. The breakfast is also low, the bathroom is as bad as the inn. There is also a 2-bed room type, the price on the web is only for 1 guest, at 2 extra guests extra money. I don't see where there is a surcharge for 1 room 2 people. Too ridiculous! At this price I have a lot of options right in the old town.
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1 people find it helpful
NGUYEN NHI PHUONG
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 372 week(s) ago
Clean, comfortable, good, I am very satisfied.
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4 people find it helpful
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NGUYEN T. D.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 377 week(s) ago
Nice room, good lake view. Furniture in the room with many things but very little drinking water. Air conditioner can only turn on and off but do not know where to adjust the temperature?
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Mai van toan
icon-origin-TRAVELOKA
8.5
/10
Reviewed 379 week(s) ago
Stability ! I will come back later. Thanks
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1 people find it helpful
TRINH T. T. D.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 418 week(s) ago
The room is not new and the bed is not comfortable for guests caused by the round shape. Breakfast is great. The FO is quite friendly.
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Phuong Phuong
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 439 week(s) ago
Hotel service is quite ok, quite old furniture.
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