Overall Ratings & Reviews Spark by Hilton Lafayette South

We arrived around 1am to the property and the young lady with red hair (Im so sorry I cant remember her name) was extremely nice, caring, and just overall made the stay 1000% better. When we checked in the first room they offered us had the ac broken. I reported it to her she ran back downstairs got us situated in another room and took us back up the new keys before we even finished packing back up. Hotel room was well worth the money and that girl alone made the whole trip worth it. Will definitely stay there again!

When we got there to check in, they told us the payment from you was declined and told us we had to call you to straighten it out. Even when I showed them the receipt, they told me it was my responsibility to call and fix it. While trying, the next guest checking in was told the same thing. After we both started talking, the receptionist said she would fix it and we just needed to pay the $25 incidental charge. She was young and not very courteous….seemed to enjoy arguing with customers. Once we got to our room, there was no remote to the television and a lot of channels did not work once we did get a remote. There was no pool as advertised on the website, never found the ice machine, and the breakfast the next morning was very poor. Couldn’t even get a cup of regular coffee. The room, however, was very clean and large….very comfortable. Only person who seemed to take pride in working there was the housekeeping workers. Lots of false advertisement listed in their amenities. Location is good though. Overall, would not stay here again and would not recommend anyone to stay either.

Overall okay but carpet was very dirty.

Such a horrible Property, bad staff ,Charged more than agreed amount ,However Orbitz stepped in and refunded, Not recommended

Clean, quiet, easy check in/ out. Did not like breakfast. Not many options, expired yogurt

Staff outside on a break both when I checked in and out. Missed breakfast- not able to ask for hours and no hours posted. Couldn’t find the ice machine - the sign sent me one way- no ice. Disappointing

There wasnt a microwave in the room like advertised

I booked this hotel because it said online that had a pool and it definitely did not. There is one microwave for the whole facility and not a single dresser or drawer to put clothing in. A water bottle is $5 at the front desk because they don't have a vending machine, plus my toilet was stopped up one night,unable to find a plunger, Shakia tried to move me to a single room from my double and I asked if it'd only be for the evening since I needed my double and she said I don't know, and acted like I was bothering her, however, Monique at the front made my entire stay!!!

Very good room spacious and good beds comfortable good air condition easy parking; breakfast very poor almost nothing there that’s warm. Staff is nice but not cleaned every night. Small elevator. The cold water in shower doesn’t run and a bit small bathroom but again overall very good amenities for the price. Very close to Cajundome and nice breakfast places

Terrible

I booked a double queen. More spacious then I thought it would be. The staff was extremely pleasant. I have no complaints.

Very clean and quiet property. Wonderful staff. We will stay there again highly recommended.

Staff was very good. Room was very comfortable. Neighborhood felt safe. Hotel listing said that the hotel had a pool and it did not. Listing incorrect. Would have chosen a different hotel if I would have known. Plz check listing.

Nothing special, certainly nothing negative to report. Comfortable accomodations. Good area of town.

Lafayette local! Everything was great :)

Good

Traveled to watch my daughter perform at a school event. Weather was supposed to get bad so stayed the night instead of going back home. Room was very clean and bed was very comfortable. A little weird having sink in the middle of room outside of bathroom. Didn’t stay long enough to use any of services.

Very nice place near everything I needed. Quiet which is great when traveling with a pet.

Not bad. Floors are weirdly uneven. Otherwise, no complaints. Doesn’t feel like the greatest neighborhood though.

Very clean nice staff