Overall Ratings & Reviews Hilton Garden Inn Montreal Airport

Arrived at 2am and c9mputer system was

Limited parking, they were hosting 50 cars so parked in another parking lot

Staff were great, especially in the restaurant. Room was spacious the bed was very comfortable. The airport shuttle was very convenient. Would definitely stay again.

Everything was great overall. Unfortunately due to the snowfall the day before the parking was challenging but we made it work.

Staff were exceptionally kind and helpful. The airport shuttle driver put our bags inside the door of the hotel so we didn’t have to stand out in -20 C and wait. Desk staff also very helpful. Very clean and comfortable room. Would stay again.

Convenient shuttle to airport and excellent restaurant!

So helpful and very good food

Hotel restaurant was amazing waiter A

Great stay!

Excellent location of your flying in or out of YUL. A free 24/7 shuttle and we parked our car here for the week while travelling. A fabulous restaurant and bar as well! Highly recommended.

Our car stolen in Hilton garden inn Montreal car parking and they’re not responsible, we park car in paid car parking area.

I experienced two unauthorized charges on my credit card without any explanation. Upon receiving the alert from my bank, I contacted my credit card company, who assured me that the first transaction had been approved using my PIN. However, the young lady informed me that it had not gone through and requested to see my card. She proceeded to tap my card again without my consent, as the credit card company indicated. When I returned to the desk, the same young made a dismissive comment about switching terminals due to an issue, as if I was supposed to be aware of it. It seemed she took offence to my inquiry about the infringement of an additional transaction. I wonder how she would feel if someone swiped her credit card twice without permission or an explanation. The young lady then assured me it would only be processed once during the nightly reconciliation. Additionally, we were quoted a rate of $25 per night for parking while on vacation, but upon arrival, we were informed that the price had increased to $30 per night. While I appreciate that they honoured the original quote, it was frustrating to find that we were charged for parking on the night of our stay, especially when there is no optional parking in the area. It’s hard to believe. Moreover, I was never asked for my Hilton Hotels Points card. As such, I will certainly consider other options before returning to a Hilton Garden Hotel in the future. I do intend to take it up with the company upon our return.

Excellent dinner was served.

la chambre qui nous a été assignée serait due pour une rénovation. le matelas du lit était mou et la chambre n'était pas au goût du jour.

Out of this world

We Had a Great Stay at the Hilton. Very Clean, Good Food, Pool Was Awesome and for us was very close to the Airport. Louie the bar tender was very nice, and was the counter personal also..5 Stars. Would recommend

Property is in nice shape inside and out. Staff were very professional. Everything I would wish for in a hotel!

I was double billed for the room, even though I was told it was a deposit on the room and would not be charged for the room again. We made a reservation to have the shuttle pick us up at 3:15 am. When we got to the front desk we were told we would have to wait until 3:45 am because it was 3:17 am and we were two minutes late. We had to make it clear to the front desk that we would miss our flight if we did not get picked up immediately by the hotel shuttle. The shuttle itself was empty and no one was waiting for it either once we got to the airport.

The property charges a $25/night parking fee. This was not openly disclosed in either Expedia or the hotel site.

Good hotel