Red Roof Inn Hartford - New Britain

Explore Red Roof Inn Hartford - New Britain
4.6
Poor
From 944 reviews
Cleanliness

4.6

Room Comfort

5.0

Service and Facilites

5.6

Traveller Reviews Red Roof Inn Hartford - New Britain

Number of reviews per page
20
40
Top reviews
Erica
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Elevator was broken .. stunk of animals... poor customer service .. charged extra fees.. will never ever stay ... go somewhere else pay the extra 20 dollars
Mindy
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room smells like cigarette and had cockroaches. I booked it because it’s pet friendly. The hotel is in an area closer to downtown. The hotel might be used as a homeless shelter.
Roger
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Other than two beds there is only a chair at the desk. Nothing else to sit on. The TV is quite small, the flooring needs fixed or replaced near the entrance of the room. There's no information about the hotel or surrounding area. Seems like a pretty good location.
Christina
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The worst place
Oswaldo Antonio
icon-Business Family
Business Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nothing
Nicholas
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The caulk around the bathtub was sloppy. Just indicates a remodel done by amateurs. The elevator was not working (although they gave me a room on the ground floor). The lady at check-in changes my inadvertent reservation from smoking to non smoking🙂(thank you)
julian
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

EL elevador no funciono durante la estancia.La habitacion tenial mold en el bano. Los dispensadores de shampo y body wash estaban completamente vacios.La cortina del ba
elvin
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Elevator did not work. Lobby smelled a bit like wet and mold, sheets had hair
Alessandra
icon-Business Family
Business Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is poorly maintained, elevator was not working, hallways was dust, smell dirty and as if someone was smoking weed constantly, the tv didn’t work at all in the room. I had to check out about 20 min after getting in the room on the 4th floor because I started having allergy reaction. The property is in very poor conditions.
Read More
Jasmina
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The sheets were dirty and had burn holes on them. The shower was dirty as well and the floor was sticky.
Katiria
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excelente
Karen
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This hotel was awful and I didn’t get past the front desk
Idaly
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Awesome
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Elevator didn't work, and was given a room on the 6th floor. The entire hotel stunk like cigarettes including my room. Could not stay the night. I left.
Kazimiera
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This property was not good. The entire place absolutely wreaked of cigarettes. Every towel and bed spread had stains, the a/c did work but it was circulating the cigarette smell and damp garbage. It was gross. You get what you pay for - but honestly you’d be better off sleeping in your rental car. The staff did the best they could and were kind - but the property was not good.
Read More
Simara
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Was nice and clean. However the price a little higher.
Christine
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I got stuck in the elevator the elevators don't work. I never got my sheets the general manager refuses to return phone calls
Anne
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I am kind of an expert on Red Roof Inns these days. Positives: nice, helpful staff, nice grounds, though not well maintained. Negatives: Really need some property improvement. My room: sink cracked and leaking, outlets in bathroom not operating, silverfish (insects) in room!
Ana
icon-Business Family
Business Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I witnessed a drug transaction that makes us feel unsafe specially when you travel with kids.
Cynthia
icon-Leisure with Pet
Leisure with Pet
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel was nice, and the staff was friendly.
Number of reviews per page
20
40