Overall Ratings & Reviews Inn at the Highland Denver Downtown

It was good. I enjoyed the place

I'm not going to give too many details, but this place is a dump. Clerks were struggling with keys and rooms not cleaned. My room was riddled with cigarette burn holes, door showed signs of being pried open, TV didn't work, toilet required lifting flush handle, nail sticking out wall just below bathroom light switch. Ooops, I guess that was a lot of details. I didn't realize that for what I paid, it would be a dump. Bad on me, but it was represented on Expedia with photos that looked like a decent place. It was not.

Nice

The room wasn’t very clean; stains on the towels, stains on the sheets, and hair in the shower. We also didn’t have a remote that worked.

Nice place, would recommend next time.

Hey, what can I say: you get what you pay for. Definitely saved some money. Friendly staff.

The front desk people were friendly!

Cleanliness

Wonderful front desk staff

Family oriented and Fallon friendly doesn't get any better than that

great staff wonderful stay here

I am GM at a hotel and i would never allow it wo be operated in this condition. Pull the staff and the general manager at this hotel. Have my complete respect. I'm sure it can't be easy to work at a hotel in this condition. The room and hotel in general is in very poor condition. Most of the side exterior doors wont lock closed ans tgw card readers at noat entrances are missing or dont work. I stayed here about 5 years ago and was completely better. I'm not sure if ownership has changed, or what happened here. At this point for cleanliness and safety, I would never recommend this property to anyone. It should be closed until renovated and up to par...

the manager angelique & front desk staff valerie, chris, & nuvia all very friendly & helpful! i am staying here for a while so i really appreciate their kindness i would definitely stay here again! thanks!!

Drug hotel, burn marks everywhere, smelled funny. Piss on the toilet Took my deposit, i still haven't gotten it back the hotel tells me they refunded it. It's been a week. In back this week with a different hotel, not using hotels.com

Pictures on web were not accurate of rooms at this facility. My room had been smoked in heavily. Smoke detector was removed, no trash can, towels were substandard, noise from room next door didn't subside until 2:30 AM, not the Inn's fault. Gun shot heard at 10:30 PM. I would not recommend this place to anyone.

My room 321 was very comfortable roomy quiet and everything in good working order. Nuvia and Valerie at the front desk were knowledgeable friendly and pleasant to deal with,

If you are in an emergency situation and have no where to stay, this place might be ok for you, otherwise do not have any hopes of getting something even relatively nice. Quite possibly the worst hotel in the whole area, not even worth the $75. I've stayed in hotels in third world countries, nicer than this for half the price. The countertops in the bathroom are cut up. Drains are broken. Paint is miss matched and obviously put on with no thought. The room is actually reasonable but the rest of the hotel is literally falling apart. The lobby looks like a bomb went off and the elevator had a war in it. Constant smell of weed in the hallways. Make sure you bring or own sheets and disinfectant since there's no room service.

I had higher expectations that were not met. Was motel 6 vibes.

not liked at all

Bedding sheets were clean that's about it