Awesome location but I have never received such terrible service. I don’t mind that the majority of the staff are teenagers or wear whatever casual clothing they seem to choose but it clearly doesn’t stop there. Apathetic and unprofessional in every aspect. I had no lights working in my room so I told the front desk to which he handed me a light bulb. So I’m expected to find a ladder and change out all the bulbs in my room? The electrical outlets were all broken and had exposed wire which is dangerous for my 2 year old who likes to everything. I asked for change for a $20 so I can do my laundry, he said he didn’t want to count it out and asked me to go somewhere else for change and after that the laundry was out of service anyways, just like the pool. They never came to clean our room so we had to go ask them for more trash bags and clean towels on the second day. I spent over $1,300 for two nights since it was the 4th of the July, and was not even close to being worth the money. What a shame for such a great location to be so poorly managed.