Overall Ratings & Reviews Courtyard by Marriott Richland - Columbia Point

Construction! No breakfast and little restaurant/bar closed before 10 on a Friday?! Nothing but vending machines. Small pool and had to walk outside to different door to get in. Once in, stepping over debris and cords from construction. Construction workers blasting their music in are too.

Construction all day. Requested a discount, but we were refused. Hotel told me it would be under construction A DAY BEFORE arrival. I had no time to make other arrangements. In the past, Marriott was top notch. The room had the main light out, coffee stains in the carpet and a soda can left by previous guest. This is not a $200+ hotel. It is starting to match the sleazy, sloppy maintenance in California hotels. On the plus side, the view of the Marina and Columbia River was spectactular, five stars for that. The clerk invited us to breakfast, made it seem like a free offering (asked twice), but we found out it wasn't. Disappointing.

Love this hotel and this location! Staff was super sweet, we enjoyed the gal who checked us in yesterday afternoon (5/4) but didn’t catch her name, but she was wonderful! Loved our view of the river. We had an issue with the toilet running and running so maybe have someone look into that at some point but overall, we had a great time and we will be back!

Current construction

Kids wished there was a hot tub but otherwise it was a nice stay.

Always our favorite place to stay

Very comfortable. Service was great

The area is really great to walk to nice restaurants. You are on a beautiful view of the water. The restaurant downstairs just enough to suffice. Any small appetites and the bar staff was amazing in the evening time. The rooms are very comfortable and very clean.

Anniversary

I didn’t like that they didn’t have a hot tub, but other than that, it was a good stay

This location is central wherever you need to be during your visit to the Tri-Cities. The staff is helpful and there when you need them, and they leave you alone when you don't. Nice people no matter what. I appreciate them.

We liked the view of the Columbia River from our room and the location of the hotel was very convenient to our activity

Great weekend, great location for the Ironman Washington TriCities 70.3 race. Thanks for the hospitality

A great location for the Ironman race. Wish the hot tub was working

The bed was very uncomfortable. The pool was dirty and the hot tub was being decommissioned and was unusable. The walls were very thin and we were able to hear the neighbors.

We love Tri- cities!! Especially in Richland. When our kid were a little we came here for kid’s baseball games. The Marriott is the our first time, but reminds me the old days. The weather is so nice, We don’t want to go home!

The bistro downstairs is the only option for food at the hotel, ( which cost $63 for 3 people for breakfast? ) where just 3 months ago, they had free breakfast at the hotel. Which is part of the reason why we chose that hotel over ‘the Lodge’ this time around. The pool area was lackluster, and the jacuzzi was broken. It’s also very unfortunate that they don’t offer after hours checkin, which is why we only stayed one night instead of 2. Unfortunately, we ended up going to the ‘the lodge’ right next door to be with the rest of our family. The the pool area is so much better, and it was just cleaner as well. The elevator at the Marriott smelled weird, and was humid. I was surprised at how dated the inside of this hotel was. Being as it is in a primo spot right on the river. I know they get good business, so I’m sure they have the funds to remodel a bit. (They made the lobby look nice and modern, but that is a far cry from what the rooms look like) The walls and carpets where a very old, ugly color. You can tell those colors were chosen to make sure any imperfection were hidden and not visible. The dressers where not cleaned, as when I opened them, they had lots of fuzz and hairs in them. It shows that the staff does not clean properly. If I’m paying almost $300 for a night, and that’s not even 24 hours. I expect it to be clean. The bathroom. The shower had caulking that was cracked, and mold in 2 of the corners.There was also soap scum on the tiles.

Super friendly staff

Only there overnight, but wished there had been free coffee available in the lobby in the morning.

Sad that the hot tub was out of service