Wonderful hotel, so clean, nice staff, quiet, big rooms, nice tub.

Great experience overall. Gym and Sauna needed a little love. Staff super friendly and helpful.

The reception staff were so helpful. The location was a little out of the way for me but was able to get taxis to where I needed to be. Loved sitting on the balcony however as I was on the top floor, the plants above the hotel were watered every night around 11pm I so had to go in before being sprayed. I felt very safe there as a solo traveller which was very important to me.

The hotel was good in a great location.

This hotel really needs an update on room maintenance. Our showerhead holder came off on our first night and it was never fixed.

it was well located in Lisbon

Great experience the girls of the staff excellent

Great breakfast! Wonderful Staff!

We had a suite and it is very big. The room is old and badly need a refurbishment; the furniture looks like left over from the sixties; there is not enough electrical outlet for modern day living. The drain in the bathtub is partially blocked and water drains slowly. Our room is next to the tunnel which metro run thru, and we can feel the noise and the shake every time when a train passes by.

Good

Great hotel location. The hotel staff is great, they really go above and beyond to serve and help the guests. Special thanks To Daniela who helped with everything.

Despite the fact the staff was quite helpful, I had to ask for the electric kettle 3 times... First, there was no tray with coffee and tea and kettle in our room After I asked they gave us an electric kettle that, when plugged, the power in the room went off In the following day, we requested the kettle....they brought us just the kettle...no coffee, no tea, no cups then, after the 3rd request, the brought the tray with everything: kettle, tea, coffee, cups etc When cleaning the room, no water was refilled..... But again, despite all that, the staff was always prompt to help.....

Very good breakfast

The breakfast menu was great. I wish they had different kind of eggs.

Great hotel. quiet with helpful staff.

Great location. Clean and spacious room.

5 staff superb customer service

Yes

Arrived January 20 for a week. It was conveniently located, making it walkable to all areas. The room was spotless. Check in was fast and staff were very helpful. They always had their famous little tarts in the lobby with fruit water. I would recommend this hotel.

Clean and well equipped room. Staff was nice and friendly.