Room was ok, bathroom looked worn. Staff were rude, unfriendly, impatient and unhelpful with the exception of 1 single member of staff named Daniel. The only staff member who was happy, polite and willing to converse. I am well travelled and have never been to a hotel where staff have made me feel so uncomfortable by their blatant rudeness. Several occasions I felt as though they weren't even listening to me. I was there to celebrate my birthday and it was a sad experience.