Overall Ratings & Reviews Decameron Isleño - All Inclusive

Property was very nice. The only problem we had was checking in the room wasn’t ready for an hour and a half after checking in.

Hotel is very

The events were lots of fun

I reserved and paid for a two room suite and they put me in a single room. Had no hot water and very little water pressure.

It's amazing to see that very few minor things are not in place after having the island destroyed by a hurricane a few years ago. The hotel has everything you need. You must know that in San Andres you won't find extreme luxury in the hotels and pretty much nowhere around the island. It's all about the Caribbean vibe, the relaxed mood, and the gorgeous see of seven colours, so expect a clean and complete infrastructure and set of services, but no silver cutlery, posh scene or something of the sort. I loved the friendliness of the staff, always smiling and always helpful (Alvin and Monica, you rock), the bedrooms are very comfortable, the pool is great for kids and adults, the location is unbeatable, and the beach ir right there. The drinks were fine, the food was tasty but don't expect a huuuge variety (although I ate a very different menu on each of the 12 meals I had) and just some tiny things were a bit off (some wooden doors that don't belong and the drinks menu that was cut in half) I recommend San Andrés, would have loved to visit Providencia, and loved the scuba, snorkeling and sea view!

Staff and service were the best

It is not what it used to be, city is dirty and nothing to do, it also needs an update. Resort is all and when rains, you get water everywhere. Look like nobody care about it anymore. 3 stars is more than enough. Won’t come back.

If you ever have the chance to go to Decameron Isleño in San Andres… DON’T. We had our worst experience ever as tourist. I summarize our one week stay as the three “nevers”: Never paid so much for a stay… never stayed in a worst hotel… NEVER going back to a Decameron. It seemed to us as if that place has no managment. Most employees are careless, lazy and even rude to the guests.

I didn’t like the food options. Some of the staff in t

Muy central de todo

I went for a milestone birthday and the whole stay was wonderful! The staff was super attentive & gracious. They went out of their way to make it special for me with sparkling wine, decorations and a personalized cake to make our stay even more festive. There were areas under renovation but it dis not dampen our experience. Super fun bartenders who were mixologists and each drink was better than the last! Musical performers were wonderful! This was my second time at this resort, third visit with the chain, and each experience gets better! Manager, Mr. Blanco, and reception staff gave us a truly personalized vacation!

Great location

Nice location very closed to the airport (5 minutes walking). Good access to beaches (no private beach in san Andres). Food /buffet not extensive but acceptable (guess savings post Covid).

The property was fine, the service was good and convenient to everything. The Ala carte reservation-only restaurants were terrible with super limited food options. The daily buffet was edible but mostly the night before food was redone. Fruit was super fresh so we stuck to that. The app needs work and the wifi there is super spotty. Overall, we had a great time and would do it again.

I love the beach, but the hotel is old.

Great location, resort has multiple pools and bars for drinks. Buffet was good, a lot options to choose. Process to make reservations for the restaurants are difficult because you have to be at their WiFi to access the application if you are not at the hotel at 5:00 you will missed. The food for the 2 restaurants close to the resort were average and attention was poor specially at the Islander. The rest of the restaurants were impossible to get reservations, they only have 5 spots for 500 clients.

Lack of food options, A/C great .rooms dated but sufficient, bed comfortable. No champagne or welcoming drink. Very limited poolside activities . All in all it was ok.

All inclusive with watered down drinks and food was one step up from bad.

The food was not good. Most meals the same and they wiuld run out of stuff like FRUIT! And my girlfriend was sick in the room, I asked at the dining area in between meals for some watermelon for her and they said no. RIDICULOUS!

NO A/C but in the rooms...HOT as HELL all the time...food below average.....2 star resort ....old and outdated....everything inclusive is a joke....big bar with 1/2 the chairs....dinner does not start until 8;30pm???? and the lunch well never seen a yellow hamburger before