We generally stay at premium hotels but tried this place based on reviews. Drove for 2 hours from EDI to this property. The owner/manager greeted us and asked about dinner plans. Very kind person who guided us about next morning’s breakfast. Being vegetarian, they prepared exhaustive menu based on our dietary preference. Very good hospitality and also imparted valuable information about silver sands beach and ferry to Isle of Sky. Overall an excellent experience!!

We had a lovely stay. It was so clean bright and modern. Loved the tartan paper in the hall. Robert was so friendly and made us feel really welcome

Ideal resting place for my stay.

I was able to book a reservation on short notice. Rooms are clean and comfortable. The restaurant is cozy and the food is good!

The man at check in wasn’t interested in good customer service just pointed in the general direction of my room then my room was tiny and dated, the pillows where in a pile on the bed stained and with no covers on them. The food was ok but the bar man was rude and when I asked about the way he poured my Guinness he was very rude then continued to slag me off when I sat down to the chef thinking I couldn’t hear him overall awful experience

Nice place, but the toilet leaked the whole three days we were there.

The staff was friendly and attentive. Our dinner and breakfast was great. The rooms were nice, clean and well appointed. They have a great bar and outdoor seating which was enjoyable. The Highlands folk museum is less than 2 miles. I would definitely recommend McIness Hotel for any stay in the Scottish Highlands.

Absolutely fantastic in all respects!

Beautiful setting, lovely accommodations. There was a problem with water in the kitchen, so no breakfast! But things happen! Was a great stay!

We were warmly welcomed and the friendliness and efficiency of the staff was memorable. Requests for variations from standard provision were met with encouragement and organised without delay.

This stay was a little disappointing compared to other stays we have had (same price point or less) on our current trip across England and Scotland. Check-in was a little disorganized. Staff were friendly, but seemed a little flustered/confused. Same to be said for the restaurant and dinner. The room was decent and had much that you would need. The shower was a little dirty, there was a handle broken off in the shower, and the plug was broken and laying on the sink. There was a kettle, tea, coffee etc, but only plastic cups to have anything in, which made it a little hard to drink.

Meh…. Facilities are middling at best plastic cups, tv didn’t work and the staff were not happy to be there. Stay away at all costs!

Super cute place. Had a nice stay.

Lovely inn, spacious and comfortable family suite, excellent restaurant

Dragging luggage up three flights was fun.

The staff that was there was kind and helpful but there just was not enough staff. The rooms are much shabbier and smaller than the pictures. We stayed 4 nights and there was no maid service until we finally said something on day 3. The same dirty pair of socks was in the common hallway the entire stay.

Coffee with breakfast was dreadful and service untrained and poor. Food not much better. Two mistakes with the bill !! Bed was comfortable but shower not great. Wash basin not flowing away properly. All of these things would be easily remedied.

Hotel was clean and comfortable, staff very pleasant. Stairs to rooms not for anyone who is unfit!

The staff were very friendly and the room was clean. We appreciated the in-room tea making set up and biscuits. On the other hand, the bathroom was particularly small and the mattress was old and uncomfortable. We did not try the breakfast because we thought the price sounded high. Overall the hotel seemed expensive relative to its condition (and compared to our other lodgings in Scotland).

The staff were most helpful and the quality of the food and the presentation was everything that I was hoping for.