The Champlain Waterfront Hotel, an Ascend Collection Hotel

Explore The Champlain Waterfront Hotel, an Ascend Collection Hotel
8.4
Very Good
From 1,224 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Traveller Reviews The Champlain Waterfront Hotel, an Ascend Collection Hotel

Number of reviews per page
20
40
Top reviews
Jody
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Definetly a hidden gem. Extremely clean and has a unique air with it's perfect decor.
Rebecca
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff at this property are absolutely wonderful and accommodating. I appreciate the care they take in making patrons feel well taken care of. The rooms are clean and the beds comfortable.
Kirk
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

House keeping is not at a level one would expect for this type of hotel. Staff very friendly and helpful. They were able to provide us with an excellent recommendation for dinner.
Sylvie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendly efficient staff. Clean comfortable room. Goid breakfast. Excellent location. Free parking.
Linda
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Parking is an issue. there was, however, an alternate lot available within walking distance. Not particularly good for seniors.
Mike
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It's an old building there aren't really any amenities there's a couple restaurants near by but nothing special. Don't select a room in the basement because it's exactly what it sounds like you're in a legit basement of what looks like an old jail house room was tiny 1 queen bed and just enough room to walk around the bed. Not sound proofed at all you can hear every person in the hallway talking or loud talkers next time.
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Dan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

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Craig
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay. Nice rooms. Clean. Great location
Margaret
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We didn't stay for breakfast because we were meeting family elsewhere but it sure smelled delicious. The staff was super friendly and very easy going. Our room was immaculate and the bed was very comfortable. Would definitely stay again for sure.
Ron
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was very clean and updated. The bed was soft and comfortable. The staff were very helpful. There is a restaurant on the property with excellent food and delightful wait staff. The food was delicious. A great experience overall.
Carey
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

By the time I got to the breakfast area there was no coffee, no hot items but two sausage.
Melinda
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room for improvement in the breakfast but other than that all was good
Brandon
icon-with Friends
with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

At first we were put in the basement. The room should not have been a room. It was dark with a small window, damp, and the smell of mold hit you as you walked down the stairs. Open the door and immediately turned around and asked to be relocated to a different room. Staff obliged and was going to move us next door… we asked to be moved upstairs one level. Room was a little better no mold smell but smelt like cigarettes. As someone with severe respiratory issues I left after one night as I wouldn’t last another.
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Frank
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast did not look appealing, so I skipped it. Location is excellent. Should have two people on near checkout times. Staff should dress appropriately.
Mayra
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was a good stay. So convenient for Down Town.
Anita
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was clean. The parking lot is a little small but they have an overflow lot within walking distance. The breakfast was good.
Rebecca
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was a great stay! The staff was so helpful and friendly and the room was very comfortable !
Lesley
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very quaint boutique hotel. My first experience with a boutique hotel and was a great experience. Would recommend and stay there again
Joshua
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great staff, nice lobby, solid night sleep! :)
Scott
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Front desk staff was very accommodating and readily available to provide answers, and had spare toothbrush for me.
Number of reviews per page
20
40