The Champlain Waterfront Hotel, an Ascend Collection Hotel

Explore The Champlain Waterfront Hotel, an Ascend Collection Hotel
8.2
Very Good
From 1,321 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

Traveller Reviews The Champlain Waterfront Hotel, an Ascend Collection Hotel

Number of reviews per page
20
40
Top reviews
Benjamin
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2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Bad experience with staff. Would not recommend.
Silvana
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything
Kristi
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Quick overnight stay. Seemed like a convenient area. I was placed in the basement, which was convenient because I wanted to use the laundry, but I agree with the prior review which indicated the basement felt sort of "dungeon" like. The laundry cost 2.50 for a wash and 2.50 for the dryer… It does not give change so if you can, get quarters! Otherwise it will just eat the 50 Cents off your looney. I arrived to the breakfast a few minutes after 10… Not much left and not a lot of protein choices for people who don't eat pigs. The omelettes had ham, and there was sausage, not much else. All the standard sugary stuff… Waffles, cereal, yogurt Accessibility minded folks… It's important to know that accessing the property from the front can be challenging. There is a parking lot in the back, and you have to navigate some stairs to enter from the parking lot.. the front entryway has stairs and a ramp but you can't park there and unload your belongings. There is a single parking space at the business next-door, if it's open… You could use that, but the main parking is not accessibility friendly.
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Donald
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Très bien localisé, à 2 pas du centre-ville et de la rive du lac. Atmosphère agréable dans l’hôtel.
Richard
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful hotel and location. Nice and clean. All the staff were friendly. The lobby is a nice cozy spot where families were gathering in the evenings. The breakfast was a typical breakfast you would find at other hotels. Would really like ketchup for eggs though. Literally steps to the waterfront. Bring your fishing gear! Attached to a nice bar next door. Just up the street there is a nice barbershop and independent cafes. Nice little boutique stores and even a surf shop. There was some sort of street festival with live music on the Friday night just up the way. Metro grocery store is just about a 5 min walk, as is a very nice AYCE Sushi restaurant. My only complaint is the parking. The attached parking lot only contains 1 accessible parking space, but 5 for members of the different levels of the Hotels Choice Privaledges club. There are only about 20 spaces total on site and then you have to go to the satellite parking. It is a very short walk, 5 mins on average at most with a slight hill on the way there, but for someone needing an accessible space it would be very difficult. If they added a few more accessible spots than the bare minimum requirement this would be 5 stars all around.
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Gary
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I am not a fan of carpet in the rooms other than that everything was good.
William
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had an excellent stay. Great location. Great value. Parking is limited though. But will definitely return.
Sean
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very basic, hard bed
Em
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bed bugs, hotel would not issue a refund.
Julie
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean, su
Melissa
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Unique rooms
Bruce
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location, and great stuff!
Deborah
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the interior room I had. 10/10
Blaine
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

They had a good breakfast included but very little parking we had to park off site a few blocks away. It was free but prefer not to walk there in the dark. We would come back it’s a nice little hotel and staff are nice
Benjamin
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2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Parking and access are horrible. Staff couldn’t help me with a minor adjustment.
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel for the price!
Ivana
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was simply a cute place to stay overnight. The location was great and staff was amazing.
Jim
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean and comfortable accommodations.
steve
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Comfy bed, clean room and great waterfront location.
Louise
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We really appreciated Nathaniel the front desk staff upon our arrival. He was helpful, pleasant, informed and courteous.
Number of reviews per page
20
40