The ac was not working in one of the rooms, I reported since the first day but nothing happened, they brought me a small fan a heater that make more noise that cooling anything. El hotel muy bonito pero el problema del aire mucho calor en una de las habitaciones, lo reporté pero no se arregló, mucho calor para dormir. El desayuno puede estar mejor, el parqueo muy pequeño que problema para entrar o salir muy incómodo para parquear.

Wall in the room worn out. The bed was not firm enough. Too far from the city center.

A good hotel about 15 to 20 minutes from the old town. Superior Room was very spacious and good bathroom and shower. Tea and coffee making facilities in room and use of gym in sister hotel 200 metres away.

This was the best hotel that we stayed in our trip. Modern set-up and rooms and amenities were great. This is definitely a 5 star hotel.

Old furniture Uncomfortable beds Very difficult parking

Rooms , breakfast

Everything was good. Breakfast was ok. Someone was smoking near my room and could smell it inside ny room. Looks like thru the vents and the staff moved me to another room per my request. All good

Nice, comfortable room. Good breakfast. 15 min walking distance from the center and Cathedral.

Staff were courteous. The room excellent. Recommended.

great stay. room was nice

Rooms were clean, bathrooms are old and have some mold see photos. Staff were excellent but the hotel is in dire need of update. And for 4 stars I expect amenities they didn’t have here.

Good comfortable rooms with older style furniture, which we did not mind. Staff excellent. Everyone did their best to help us with things. From the staff at reception, bar and also cleaners. We will definitely return to the hotel.

The property nees renovation. The bads are noisy and uncomfortable. Breakfast needs improvement. Coffee is horrible!

Clean, attentive staffs, convenient, have parking hard to find but just left side of the entrance says parking. We are lucky we parked just beside the hotel free.

Reception was a nice area and staff were friendly and helpful. Auto check out by WhatsApp link was easy, if non editable. Room was a reasonable size with a king size bed and stocked fridge, but the mattress was hard. Shower over bath was good, but very difficult to get in/out of. Parking under hotel good and €12/day. Hotel is out of town and it takes about 30 minutes to walk to the Cathedral square.

Very good service, polite and friendly customer service! Great room, clean and spacious

Hotel was fine it just was overpriced. Plus parking hard to find and rather difficult to negotiate.

Clean, calm, excellent service at the reception and at the bar.

The hotel has beds an a restaurant for breakfast in the 7 floor plus a small restaurant in the reception area for dinner a la carte. No communal areas a part from some sofas in the reception area, does it. Don't expect swimming poll or Gym as the building to do not have those facilities. Very friendly staff.

It used to be a very nice hotel nut like anything else, hotels need to tay up to date, modernise their services. Nothing was in the room when checked in, no water bottle, no tea or coffee (these are basics and expected to be there in a 4 star hotel not be available upon request! Walls are tiny paper wall, you can hear people in the next room veey well with all details! Breakfast service, and staff were great.