Hilton Garden Inn West Edmonton

Explore Hilton Garden Inn West Edmonton
8.4
Very Good
From 1,011 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Traveller Reviews Hilton Garden Inn West Edmonton

Number of reviews per page
20
40
Top reviews
Dana
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The bed was very hard especially when someone has back pain can be very uncomfortable. I noticed that the hotel is starting to wear, the carpets were stained and dirty but the hotel was clean in general.
Barb
icon-Family
Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall not a great stay
Monefe
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff very friendly
siddharth
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We got room next to elevator, you can clearly hear sound of people in and out, we have to ask to fix light fixtures in washroom as it was dark. Fridge looks old and was not working properly Furniture looks old.
Riley
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff is extremely friendly and helpful. The hotel is aging a bit but was clean! Good location with free parking. Our room AC was not working very well, no bathroom fan, and the bed was okay. Overall good place to sleep for a night.
Rod
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The bath tub drain was plug and drain really slowly
Chantel
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent room for parking truck and trailer. Very happy with the whole experience:)
Jasmine
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very dated. Going through renovations right now, which is a good thing and I can't fault them for that. A travel companion had a bug in her pillow and stains on the actual pillow (under the case). I found hairs everywhere; in the sink, one large one on the middle of the sheet in the bed, on the bathtub. It didn't feel very clean. For a Hilton, we were very disappointed. Would not stay again,
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samuel
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room
Mike
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Jehsgd
Kelvin
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Decent room breakfast was minimal
Janine
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff!
Daniel
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We were told about breakfast at check-in, and I assumed it was included. However, when we went down we discovered that the cafeteria-style breakfast is complementary for Hilton Diamond members but over $20 for everyone else. I'm sure it was communicated somewhere in the documentation, but as one who doesn't typically stay with Hilton, it was a little surprising.
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wayne
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

very well runed
Juan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice clean place
George
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

THE STAFF WAS EXCELENT, ALWAYS READY TO HELP IN ANY WAY! BREAKFAST WAS EXCELLENT AND VERY TASTY EVEN THOUGH IT WASN;T INCLUDED IN THE ROOM PRICE. THE ONLY DOWNSIDE WAS THE A/C COULD NOT KEEP THE ROOM AT A COMFORTABLE LEVEL. BUT WE SLEPT WELL . VERY SATISFIED WITH OUR STAY
Naomi
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staff, easy to check in and out. I appreciated the late check out and microwave in the room, not common to find these days.
Randall
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Breakfast could improve more selections
Adam
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff were excellent. In the middle of renos on the top floor but I didn't notice it at all during our stay. Room was clean and quiet. Located a short drive from West Ed Mall. I'd gladly return.
Jerel
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very convenient to our medical appointments. Room was comfortable. Staff members were excellent. A very pleasant stay.
Number of reviews per page
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