It was great our stay in this hotel, personnel is very friendly and welcoming. It would be 5 stars if it weren't due to the food at the restaurant, since I would have hoped better Mexican food... other tan that it was excellent.

Todos muy amables y el lugar muy limpio lo recomiendo

There was a cockroach in the bathroom. The two accesses to the beach were not maintained and treacherous for people who wished to go into the water. A guard was patrolling and not nice, not helpful. The restaurant help completely ignored me when I wished to eat something. I looked at the buffet, the waiters but it was as if I were invisible. In spite of all, we enjoyed our visit. Some staff were very helpful, and Boca del Rio, very pleasant.

The massage ladies

Good sea view

El lugar está muy viejo un poco descuidado y casi no tiene nada de playa, las habitaciones obsoletas

Nice view once so ever, pool area great easy access to beach.

Everything was great thank you

Good place to staycation

Beautiful

Property was in a very good condition and very clean, no personnel around pool area to attend anyone the breakfast buffet was good but the price was a little high when you can leave the Hotel and have a good breakfast near by for less.

Staff was very friendly and helpful. Great views from the balcony. Had a few issues with the toilet in our room leaking. The beach area was very disappointing as there’s nowhere to sit on the beach that is located right in front of the property it does not look like the pictures advertised.

Excellent option room and service With a very good breakfast buffet

Nice clean hotel, beautiful ocean views, beach front property, great staff, poolside food and cocktail drinks tasted awful also very expensive. Pool area is very nice but there aren't any fun activities for guests, they need to have music, organize games for guests to enjoy the day at the pool.

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the property is on a nice location, but the room was dirty bathroom was stinking. I asked twice to get my bathroom clean and I ending cleaning myself. There was a doctor's convention, and they just focused on them like the others guess money was not value. Now, Roberto the guy was working as our waitress in the restaurant was very nice and helpfully. I was thinking to get the membership because the Camino Real hotel locate in Huatulco Oaxaca is very nice, clean. staff amazing. but has these incidents change my mind. I will not stay on this Hotel not more.

Great hotel in Veracruz A little bit dusted but has great location and amenities

I think coffee should be free and available all the time, like many other places. This is a great place, we love it, just that little detail.

Breakfast wasnt too good and a little expensive.

Staff is very helpful, some do speak English, rooms have balconies, reception can exchange upto 100 USD daily. Staff have good recommendations for ventures, most necessities are within walking distance and boardwalk is smooth