Village Hotel Maidstone

Explore Village Hotel Maidstone
7.8
Pleasant
From 1,003 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.0

Traveller Reviews Village Hotel Maidstone

Number of reviews per page
20
40
Top reviews
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean. Staff were very friendly and food was fresh and tasty.😋
Kelvin
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Simply the worst hotel I have been in EVER. Even the toilet roll was so thin I had to buy my own! Not even air confitioning and the fans are on timers so you wake up every hour!
Liam
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Smells or mould in the corridors. Dead cockroach in the corridor. All the white towels had stains on. The blinds covering the utterly abysmal view fell off. Supplementary toiletry bottles empty. Staff advised we could swim but was turned away by the gym organisation who run the pool because I was with child. Absolutely appalling value for money. Would never recommend to anyone.
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Emmanuel
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Disappointing visit. Checked in and noticed the hotel was run down but was hopeful because of the brand. There was no hot water in the morning and had to take a cold shower. Made a complaint before checking out and up months later nothing has been done about it. Made contact again and I’ve been ignored.
Kelvin
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

In the 21st century this hotel has no air conditioning whatsoever. The poor fans they supply are on a timer so you wake up every couple of hours. There is not even central heating, just electric fires in the room. The team here are very pleasant otherwise I would have had to leave a one. You will note I have stated in 100s of hotels but this one takes the biscuit.
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william
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely rooms and good price. Very affordable. The rooms might just be becoming a little run down. The shower leaked on to the bathroom floor. There was a wet patch else where in the room but other than that would come again.
Romero
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All was decent and as expected! Hot tub was not working during our stay.
Graham
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel needs aircon. Two fans going in the room but it was roasting. Was hotter inside that it was outside. Apart from that the place was great
Steve
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel is simply too hot, every time I stay it’s the same. They need to invest in aircon not cheap fans
Charlotte
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was a lovely day it was so hot in the room and the fan wasn’t great so if you’re going on a hot day take plenty of water and bring your own fan
Teresa
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel is in a nice location but the conditions and services would need to tmprove. There should be air-conditioning and there should be a refrigerator in the room. Dining wise, they could improve efficiency by getting guests to get their own utensils and bringing used plates back to central location which is the practice in many hotels in their restaurants. Breakfast time should be consistent everyday and not change on weekends which cause confusion. Many restaurants provide coffee especially when they are open late for breakfast.
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Ian
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Like a hostel
Gillian
icon-Business
Business
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Because of the heatwave the hotel room was too hot . Even with the fans which weren't sufficient as the cable was too far from the bed to feel the benefit. Most village hotels or holiday inns now have air con in the rooms they should keep up to date
christine
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The property was easy to get to via cab, I would not advise you to try and walk it as the road gets busy. The staff were very friendly and helpful. The room was large and spacious, only thing I didnt like was the room had no AC, but a Dyson fan was in full use. The room had no fridge to put your water or drinks, no complementary biscuits, or herbal teas. Other wise I had a very pleasant and comfortable stay.
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Jamie
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

N/A
Daniel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

What I needed.
Bradley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Loved the pool, enjoyed the bar, Thanks for having us as a club member. enjoyed the costa nice touch. had dinner the first night it was very tasty and the staff were always helpful Including the cleaners.
Andrew
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very convenient
Michael
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Location excellent for motorway connections but that was also a minus due to traffic noise. Hotel had a nice pool and generally in good condition.
jeremy
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

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Number of reviews per page
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