Overall Ratings & Reviews Extended Stay America Suites Los Angeles Valencia

Needs updating run down.

Room was clean and quiet. Hallway carpet was very stained and dirty. Lobby needs dusting

The environment was peaceful

Trash down every hallway, shower was dirty and molded, holes in the walls curtains partially torn down , trash behind the nightstand ,a refrigerator that didn’t keep anything cool, and a terrible perfume smell that was very nauseous. Don’t do it!

Horrible. Lobby smelled horrible (weed)the room was so dirty the floors were so sticky we had to wear shoes inside the room at all times. There was also blood stains on restroom door and also on the light switch. Under the bed was so filthy it looks like it hasn’t been touched in months! There was so much on the ground in the hallway right outside our room door it was filthy. We didn’t see one cleaning crew there the whole entire weekend we stayed there. Horrible experience! Can’t believe we paid over 300 dollars to stay here and it was this terrible

It wasn’t very clean

Unfortunately we will not return. Staff was fine. The place smells bad. It needs renovation badly. Comfortable bed though. A/C did work great. Our room was okay. No carpet, rhank goodness. Shower/water pressure descent.

Cool descent stay

Disappointed that there was no body soap and hair shampoo.

The room was not clean it smelled horrible

Halls needed vacuumed. Bathroom floor had been mopped for weeks with all the dirt and mold build up left behind toilet. Still doing the grab and go breakfast from the pandemic to save money.

This is a hotel that houses the "unhoused" old dirty smelly hotel. Old towels with pubic hairs on them. I slept in my clothes didnt even want to change into my clean pj's!! Will nevr return

The floor was dirty. The toilet did not look clean, it looked used.

Just moved back to California

all accommodations were great

Has been peaceful staff has been great Andrew is amazing

I’m relocating back to California so this has been home until we find a new place.

Worse place to stay Find another property if you want to stay Staff was rude Dont even they provide shampoo, soap, or clean towels Beds have hair so don't even clean the bedsheets Smelley and small rooms

It has been peaceful not to stressing the staff has been helpful

Home away from home i appreciate the staff