Had been trying to communicate with Hotel prior to our trip. We emailed, called for weeks before arrival but nothing back. When we got to the hotel to check in we were told they didn't have our rooms even though confirmation of the booking had been sent to us. They said it was due to a technical issue - but failed to get any information from the technical team or tell us the real reason why we couldn't have our rooms. After 60 minutes of discussion and asking to speak to the manager, finally they were able to give us a bed for the night. Staff were not very helpful at all.

Service was excellent

Could have been more cleaner with respect to dishes and kitchen and utnesils

Very friendly checkin and checkout process, very close to T2 tram station. I stayed in two different rooms, quality varies.

Our room didn’t have heating and it was very cold during the night. They tried fixing it and they kind of did on our third night but the heating system was very old and extremely loud. You could smell cigarette smoke in the hallway and the room and bad smell from cooking that was coming from the vents. Room looks better on the pictures, some renovations was done, but you can see very old doors and cupboards were still there.

Good for money

Well equiped rooms, free coffee

This property was wonderful and so very accommodating with my every request. I had a wonderful experience!

Everything was good.

The staff are awful, I will not use again!!

Perfect for families. Very close to major attractions and well connected

Best place to stay in Paris, specially if you’re with family. The kitchenette is a big deal and the breakfast is amazing as well

Good location of the property. The apartment was decent however not very tidy. The staff were not very friendly. The property does not offer any house keeping which was not ideal especially whenntravelling with the family. The location has good access to metro. Overall 3/5

This is a great place to stay.

The rooms are spacious comparing to other hotels in Paris but the beds are not the most comfortable. We did not get cleaning service during our 3 day stay. Breakfast menu is same everyday. Scrambled egg and bacon did not taste good. Croissants and freshly squuezied orange juice were great though. Staff was so kind and helpful. The hotel is 10 min walk to the metro station then you need to ride 20 min to the main attractions

Ac did not work properly. Filter was filthy. Vent to the room was full of dust. Hotel did provide a fan. We just opened the windows at night for air. Street noise was a bit much. Room set up was great. Had the ac worked and vents not been full of dust we might not have gotten sick from allergies. Other than the ac issue the place was nice.

Overall a great Aparthotel. The rooms were great, and really good size. Free hot drinks was a bonus. Staff were helpful! My only negative would be it was not as close to things as it says on the website ie- Eiffel Tower. Some things were a 5/10 min walk to the metro, and then around 35/40 min metro. I was really pleased with this hotel though as it was nice and clean, and socialising m, and felt safe too. I would recommend.

This hotel was a great stay for 5 people looking to stay in one unit. There is a staffed front desk with some cold drinks and snacks for purchase. We were able to check in early, given free wifi, and had no issues during our stay. The hotel is about a 10 min walk to the metro and there are options for restaurants and other amenities nearby. Our unit had a mini kitchen, two bedrooms, a living area with sofa bed, and two full bathrooms. My only complaint is the air conditioning was poor/not working and could use maintenance or upgrading as it was quite hot in Paris during our stay.

They moved us to a different building, when we went to check in, late at night saying the hotel option we booked is full. The other building was very bad and the room was not clean. We had a very bad experience.

Whatever described in the website is pretty much what it is. Staff is really nice and the room is clean.