Lovely stay , friendly staff , beautiful grounds.

Parking was easy but not secure, staff were wonderful. Pool was really dirty and room wasn’t the best

Amazing hotel beautiful location, lovely grounds. The staff were really lovely and helpful, with everything they gave us a map to Harry Potter as the hotel is a Perfect location if you are visiting the Warner brothers studio. It’s a 20 minute walk or 5 minute taxi ride for £6. There is Nothing else in the area to do, however, you can visit the town of Watford, which is a 10minute taxi ride away £10. Lots of pubs and restaurants

Parking was great

Room was small but ok for the night The resteraunt was a disaster - terrible service 49 mins waiting for a salad and it still didn’t turn up and so walked out Quite a sterile dining room

Very tidy room. Friendly staff. Good food, really enjoyed breakfast. Great bar. Excellent parking. We didn't use the pool but it looked very inviting.

Lovely reception staff

Decent room. Good price. Breakfast was barely acceptable. My main complaint is much of th building looks worn down and thus not very cleanly.

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Staff were helpful. Added birthday banners to my friends room when I asked them to.

The room was clean but cold, the air con allowed a heating mode but was so noisy this could not be used over night, after asking an extra duvet was provided which helped a bit. The TV only worked on terrestrial channels, and also only worked on the first day, the second night of our stay it did not work, the remote was also reluctant to work. I was too tired and cold to request a solution. The hotel website does not explicitly say that the main accomodation is housed outside of the main house with it's art deco interior. This was disappointing, although we still found the baby grande piano to play. On a positive the swimming pool was warm and lovely to be able to access. The food was good, the staff were professional and attentive. A 20minute walk round to HPstudio made the hotel perfectly placed, but it felt that with the above issues it played on this factor.

The bed was not comfortable at all the ceiling was peeling in the bathroom the walls are like paper thin got woke up early by next room talking/shouting breakfast was great tho

Stayed in the Gladstone - lovely room and comfortable bed. Bathroom was fabulous with a super shower. Checking in was easy, arrived late but the gentleman was very polite and helpful. Breakfast had plenty to choose from with good options, staff were also lovely. Really enjoyed our stay!

Staff very rude and unhelpful

Out dated, shower broken parts missing on shower head. Paint coming off skirting.

Went for wife’s 40th birthday. Gardens and grounds are lovely, if a little tricky to access. Room was in ok condition, decor looked a little tired but clean, fresh and acceptable. What was NOT acceptable was the exceptionally thin walls between our room and next. When you could hear the next room using the bathroom clearly and also being woke at midnight to the sound of a group of drunken guests next door it does ruin the stay. I can’t stress how clearly we could hear them, we we woke we at first thought people had came into our room. We rang to reception who then rang/called the room and they did quieten eventually but it did take the shine off our stay over and took us to 1am to get back to sleep. Tired the next morning we got a 1/2 apology from the reception. The app wouldn’t let us book dinner at the restaurant and there was no tables free when we arrived, ate at the bar. Expensive enough for what it was. Would look elsewhere in future which is pity as it has stunning grounds and potential.

Room felt very neglected. Could do with a touch of paint and a tv that actually works. Room looked like it had a quick clean like the sheets changed but was literally able to write in the dust. The price point does not reprisent the standards recived.

Room spotless, everything there and working and very good check in/ reception

Great stay and hotel

Staff are really helful and go beyond the call of duty.