Overall Ratings & Reviews Baymont by Wyndham Grovetown Augusta

We booked this hotel for 2 reasons; they had an in room hot tub and a bar/restaurant onsite. We paid $40 extra per night for the 2 nights for the hot tub room. The pictures on expedia looked great. However, when we checked in we learned the bar and restaurant was empty for renovations, and the hot tubs had been removed from all the rooms. Unfortunately, we couldn't switch to another hotel due to the basketball tournament in town. Also, the pool was "open", but not really accessible due to the pool area renovation. Workers were sanding and painting the railing, which was just a couple of feet from the pool, so we would've been covered in paint chips. The hotel manager said they've told expedia repeatedly to remove the pics of the hot tubs and to list the bar as closed for renovation but they haven't done it. When i called expedia, the rep said they didn't see a hot tub room option, even after i pointed him to the specific room booking and the third pic of the hotel clearly showed the hot tub. He contacted the hotel to verify these options were not available, he informed me that the contract disclaimer I agreed to stated that expedia is not responsible for amenities not being available. I asked if they would at least credit me back the extra fee I paid for the hot tub room, expedia was firm that they would only give me a one key credit that was less. I was a loyal customer for over 10 years, but this is by far unacceptable. I'll look into other travel sites next time.

The proprietors were so awesome. The room was very clean. The landscaping needs improvement but I believe they are working on it.

Very nice and comfy

I booked room because of Jacuzzi was suppose to be in room. Hotel said they don’t have one no more.

The property is conveniently located by the interstate. Clean room and nice service. Convenient store nearby is under construction. Pool is tiny. Good breakfast options.

The hotel being remodel was nice but there were a few issues with the doors . First the front entrance door was single wide and not automatic made it hard to bring in and out luggage along with they lock the front door with no way of entering/ exiting with a key card. To exit after 11:00 pm you had to walk in the dark around the building to reenter the hotel. If you wanted to go to the exercise room you had to go to the front desk to be let in due to the fact it had no key card lock. The issue with the pool was no entrance attacked to the building at all, you had to go into the parking lot to enter the pool, with no pool towels available to us. Breakfast was continental and that was fine. The room its self was nice and those towels provided in the room were excellent.

Hotel pics need updating. Picture shows full size fridge, large counter and coffee pot, none of this was in renovated room. Lots of spiders and the drain in shower was gross, we had to clean before using.

Beat hotel and very clean. Easy off the highway for a riad trip.

Nice folks! Great room…very clean

This was a great stay. 3 nights, very very clean, very quiet, great staff,close to everything. The owner and staff were remarkable in every way,checked on me many times during my time there to see if I needed anything. This is by far a bargin in this time. Thank you so .I'll be back no doubt.

All personnel terrific

I was blessed

Loved the cleanliness and the staff

Great was clean!

Clean. Updated. Good location.

Stay was great and they were accommodating!

Property was comfortable and quiet.

Nice stay.

Nice and newly remodled

Breakfast fair