Staff was friendly and helpful, there was no hot tub but the pool was nice! Guest laundry room and complimentary breakfast

Clean rooms

Loved the location. Very friendly staff and decent breakfast in the mornings. Nice and quiet as well on weekend. Felt like sound proof rooms.

Staff was great

Nice place to stay

Very pleasant stay, lobby, hallways, elevator and most importantly the room smelled very good. My son, daughter and I stayed in a suite with 2 double beds and a couch with pullout bed. The room was very comfortable complete with microwave, fridge, coffee/tea maker, desk and 2 televisions. Nestled on a quiet service road between Seattle and Renton, everywhere we went was usually 10-15 minutes away. I would definitely stay again.

My family stayed at this hotel, we checked in changed my son left a charger and my Apple Watch charging. The door to our room was not working so we let the front desk know and left. When we came back my Apple Watch was missing along with my charger. We told the front desk and they said they would check with the staff and review the cameras. They never contacted us over what happened to my belongings. I’ve called and no answer. Overall very bad service.

Yes, there was a bug in the room, and the carpet was dirty. It had a bad smell.

Awesome

The room was fine, it was the neighbors that were obnoxious. I highly don't recommend you putting 2 people next to each other at 217. I have stayed there before but never had adjoining rooms. So loud, no noise filter. I was woken up all night, and I only stay for business. I could hear their dog, the toilet flushing, their tv and quite a few other things all night long. If I choose to stay there again, I will not allow adjoing room options. Other than that the staff is amazing. Appreciate them.

Quick, easy, clean, everything was working fine.

The room was okay. Spots of mold in bathrooms. Uncomfortable beds, normal mid rate hotel stuff. The staff couldn't decide if the pool was operational or not. Front desk gave us towels and allowed us access at about 5pm the night of our stay. After ten minutes maintenance chased us out, told us the sign must've fallen off the door, that the pool has been closed for a long time, the water might make us sick he didn't know anything about it, just that it needs to remain closed until they hire someone. By the following morning at breakfast time, the sign had been removed and other guests were using to pool. It was weird, ruined our family's night. I can't tell you how frustrating it was to explain to our young children. Definitely will be staying elsewhere next trip overall.. lots of hidden fees at check in made this hotel just as expensive as it's much nicer counterparts. A parking fee for overnight stays? In an unsecure parking lot? Come on, sonesta. You're not Seattle.

Comfort and breakfast.

Room was large and provided a lot of value for the nightly rate. Breakfast buffet was solid with good options (sausage, eggs, cereal, bread, bagels, oatmeal, juice, waffle maker, toppings for everything) and good hours. It was very conveniently located to a lot of things to do. Only like a 10-15 minute drive from the Showare center where we went to watch a Tacoma Stars game. Staff was very friendly and helpful. Only reason it isnt a 5-star rating is they closed down the pool for 24 hours which was a large reason we booked with them. My son was very disappointed, but did get to swim a bit when it was open.

Excellent, clean, and conveniently located!

Staff was great

Disappointed to have to pay parking fee’s, I will find another hotel next time.

The staff was great, but our room flooded overnight and soaked a lot of our stuff. They weren’t able to get us a refund because we booked through a third party, which was unfortunate.

Room was meticulously clean and had a very quiet stay. This was a one nighter for me and had no issues.

Staff was friendly ane even helped me find the ice machine, the room was clean.