The staff was very friendly, and the room was clean.

Great location, friendly staff

Excellent, beautiful hotel in a prime Old Town location! You're just steps from the cathedral, top-tier dining, the beach, and the port. The staff were incredibly kind and helpful, and the breakfast offered a great variety of delicious options. Both our room and the common areas were pristine. We also loved the terrace, the pool and views were the perfect way to unwind. Highly recommend!

Great, smallish hotel. Centrally located in Palma, close to restaurants, bars and shops. Staff very friendly and helpful. Highly recommend this hotel for couples and single guests.

The hotel is fantastic the staff couldn’t do enough for you we will definitely be back soon

Great hotel but looking dated

Staff, breakfast and location is by far the best assets. The bed was terrible. It felt like a water bed eventho it was not. Random movements even while no one in the bed was moving. The breakfast was great thanks to Gaby and Rosie. The bar was non existent except for Robert who would delightfully prepare the drink you asked for.

Perfect location in the city center! Easily walkable to anything you’d want to see in the city. Included breakfast buffet, beautiful rooftop with pool, there were also bikes available for guest use.

A beautiful property in the heart of Palma. With location is noise but our room was quiet and bed comfortable. Staff was great and breakfast was good. You are about 100 meters from Ramblas and Moll Velle marina is just down the alley or main road. When we met family in the courtyard the staff encouraged us to grab coffees at no charge and ensured we w

Great location really central and really helpful staff.

Great location, the hotel was very well maintained. E-bike rental was a bargain at €6 per day and we had so much fun cycling to nearby beaches. The pool is very small, but the roof top terrace is lovely. Some music would have helped with the ambience. The room was clean and well equipped with dressing gowns etc but the open style bathroom didn’t allow for much privacy!

Excellent central location - spacious room- very helpful and polite staff - nothing too much trouble - excellent buffet breakfast ( Robert was brilliant)- will be returning.

A perfectly located hotel in the heart of Palma. A group of 10 of us were staying here and we struggles to find fault. The staff were beyond friendly and helpful, the bed comfortable and the breakfast buffet was excellent.

Perfect location, friendly helpful staff

A lovely hotel in a prime spot in Palma, lovely room, very clean. Fantastic breakfast and service. Had a wonderful mini break

Perfectly clean everywhere in the hotel, well equipped, incredible breakfast, great location

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Everything about this place was lovely, it had a friendly, homely vibe and the staff were lovely

Lovely staff. Very clean. Rooms and common areas a bit tired and need updating. Great location for visiting the old town. Really enjoyed our stay.

Unacceptable and Unsafe Experience – Avoid This Hotel. My stay at Petit Palace HotelTres in Palma de Mallorca was unacceptable and deeply disappointing. I had booked a three-night stay (December 26, 27 and 28), but I ended up checking out early on the third day because the conditions were simply unbearable. From the beginning, there were clear signs of neglect. The bathroom faucet was not working, which already showed a lack of basic maintenance. However, the situation became much worse on the second night around 11:50 PM, when the room suddenly filled with a strong rotten smell that made it impossible to stay inside comfortably. I was forced to open all the windows in the middle of the night just to be able to breathe. I immediately tried to contact the hotel by calling the reception desk and the emergency service several times, but no one answered the phone. I then went downstairs in person, only to find that the office was completely closed, with no staff available to help. This was extremely concerning and made me feel unsafe. Because of the smell and the complete lack of assistance, I had to sleep fully dressed, not knowing what was causing the odor or whether it was even safe to remain in the room. This experience was stressful, uncomfortable, and completely unacceptable for any hotel, especially for a property that presents itself as a high-end hotel. Basic maintenance, hygiene, and 24-hour assistance are non-negotiable, and Hotel Tres failed in all of them.