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Everything about this place was lovely, it had a friendly, homely vibe and the staff were lovely

Lovely staff. Very clean. Rooms and common areas a bit tired and need updating. Great location for visiting the old town. Really enjoyed our stay.

Unacceptable and Unsafe Experience – Avoid This Hotel. My stay at Petit Palace HotelTres in Palma de Mallorca was unacceptable and deeply disappointing. I had booked a three-night stay (December 26, 27 and 28), but I ended up checking out early on the third day because the conditions were simply unbearable. From the beginning, there were clear signs of neglect. The bathroom faucet was not working, which already showed a lack of basic maintenance. However, the situation became much worse on the second night around 11:50 PM, when the room suddenly filled with a strong rotten smell that made it impossible to stay inside comfortably. I was forced to open all the windows in the middle of the night just to be able to breathe. I immediately tried to contact the hotel by calling the reception desk and the emergency service several times, but no one answered the phone. I then went downstairs in person, only to find that the office was completely closed, with no staff available to help. This was extremely concerning and made me feel unsafe. Because of the smell and the complete lack of assistance, I had to sleep fully dressed, not knowing what was causing the odor or whether it was even safe to remain in the room. This experience was stressful, uncomfortable, and completely unacceptable for any hotel, especially for a property that presents itself as a high-end hotel. Basic maintenance, hygiene, and 24-hour assistance are non-negotiable, and Hotel Tres failed in all of them.

My mum and I had the most wonderful stay, everything was perfect. Every member of staff was beyond helpful and kind, the room was lovely - the beds super comfy. Fabulous location very near the shops and cathedral. Breakfast gorgeous - so much choice. Spotlessly clean. Recommend a day trip to Soller - its 45 minutes away and you won't be disappointed.

Spacious room. Bathroom with a shower and 2 wash basins. We had The 5th floor in the new building with the roof terrace above us. We were able to leave our bags early in reception and Guillia sent us a message when the room was ready allowing us to check in 2 hours earlier. Breakfast was fresh with fruit, yogurt, bread, cakes. Lovely warm and welcoming staff.

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Great stay, excellent location, friendly helpful staff & a great choice for breakfast. Good choice of restaurants too close by.

Good communication about everything. Lovely to be able to sit in courtyard. Very quiet hotel. Everything handled very efficiently. Enjoyed the roof terrace. Very comfortable bed & excellent sleep.

Excellent hotel in a perfect location. Within walking distance to the old town.

The staff was incredible, Robe the bartender was great! He was engaging friendly and really took care of myself and my group of friends during our stay. The front desk staff was accommodating and helped us throughout our entire visit. The breakfast buffet was fresh with a ton of selections. I couldn’t have asked for a better experience!!!!

Excellent location for exploring the Old Town. Room was perfect and we loved overlooking the courtyard. Great little roof terrace for when the sun is shining with fabulous view of the cathedral. We would stay again!

Stunning boutique hotel in a great location and helpful staff! Very clean.

The staff were all so pleasant and helpful. we highly recommend this hotel.

The breakfast had good variety. The staff were very helpful. They made omelette on request. Friendly

Excellent location and we had a lovely room. Very quiet

Amazing they were very kind and accommodating. The service was exceptional ! They had great food options were very personalized to yr needs as well

Good breakfast. Needed an iron, given one that didn't work and there were no others left so had to buy one instead.

Lovely hotel and v central. Staff were amazing and so helpful. Lovely breakfast and courtyard area to relax. Perfect for a city break.

Quiet, comfortable