Loved our stay. Our room had a great view and very comfortable. It is slightly outside the touristy area so it made it very quiet. Bus stop just down the street to get into center city.

I loved my stay here! The staff were extremely helpful and friendly and the hotel was modernized and updated. The rooms felt clean and the views were great! 10/10 would stay here again.

Room was very clean & bigger than expected. Location was perfect. Check in was easy & staff was wonderful

Room is big and clean. Hotel staffs are friendly. It is listed as location for pick up on most tour provider. The only downside is location. It is not center, need to walk 2.4 km to downtown Reykjavik, but bus stop is close by. Only 1 Indian restaurant across the street. Grocery store is within 10 minutes walk.

The breakfast was very good. I really enjoyed the spa for helping to relax after a long day touring the city and after my 6-day tour bus trip.

The hotel spa and evening restaurant was very pleasant. Staff in the main restaurant and spa lovely, though younger members may need training. Delivered wrong drinks and brought the bread with the soup after the meal was served but were very apologetic and lovely. Food was excellent, Staff in the breakfast area however rude and ignorant. Ended up making an official complaint. It was a mixed bag really. Some customer training required to improve standards.

Loved this hotel. Located just a short drive (or Uber) outside of the city, it's a nice, clean, fairly modern space. Staff could not have been nicer or friendlier, breakfast - which was included for us - was great and plenty. Parking is key, and convenient for us to get out to sightsee and explore the city, but also for a quick getaway to the airport early in the morning. Spa amenities are lovely, and overall the stay was excellent. We didn't eat at Hekla, but right downstairs and has good ratings. Food looked good as we were going by, and customers seemed to be enjoying it.

Rooms were clean but average, I was in and out of downtown so I changed rooms a couple times. The amenities in each room were different, so that was weird (wash cloths, soap and so on in one room but not the other). The staff was beyond accommodating, polite, and incredibly informative. Would stay again.

Really enjoyed our stay. Staff was great. They were very helpful after and overnight flight to get us in our room upon arrival.

Huge room. Free parking

Nice and courteous staff.

The room was nice and the access to the spa was worth it! The hotel itself works for pick up or car access, its a little far from the restaurants and attractions.

Good condition nice staff

Hotel was amazing. Very clean and the staff were so helpful and nice.

Nice place. Breakfast could have used a little help for people staying multiple days but other than a lack of variety and weird watery scrambled eggs, it was okay.

The rooms were ok. The staff was great!

There was body hair stuck to the wall in the bathroom upon check-in, as well as a thick layer of dust on the heater. The pool was not a swimming pool as expected- it is part of the spa and required a reservation. The staff was accommodating and allowed my daughter to swim for a short period, but we did not think a pool meant a cold plunge/hot tub. Not much of a complaint as it was very nice but not what we expected.

The staff was polite and it was overall a great and clean hotel!

The hotel was a 20 min walk to the main centre which worked well for us. The room was big but my only complaint would be that the lighting was bad apart from the bathroom.

Internet was fast, hotel room was chilly, there was no instruction on turning on the lights so I had to ask the front desk who told me I needed to put my hotel room card into the slot for them to work, there were no instructions for the towel warmer, the room service lacked entirely and only had wings when it should have had a full menu like the restaurant downstairs, change the menu for the Hekla restaurant for lunch and dinner so it’s not always the same food, and most importantly, fully cook the bacon because almost every day is was undercooked and most people didn’t eat it