Breakfast buffet was great. Dinner menu was very good.

Very nice staff and beautiful view

Nice place to stay in Sorrento! We had a beautiful view from our balcony, room was perfect and shuttle was very handy getting to and from main part of Sorrento and port. Shuttle times were a bit awkward but made do. Staff were lovely on reception and very helpful. If you are wanting to stay a bit closer to town this place is a 15 min shuttle away!

Staff was very friendly!

Good and spacious rooms

Beautiful view, very large rooms, quiet and cozy Nice amenities and they provide transport But no dining options and after 10 pm, no transport is available

The hotel was beautiful. The shuttle bus down to Sorrento Center was very convenient (you must prebook with the front desk). The shuttle is free during the day and 2 euros each way at night. From the shuttle the beaches are a little bit of a hike (about 20 min walk downhill but coming back up is rough.) The breakfast was great- loved the pancake/omelette station. Pool area was lovely, you get towel cards and they even did poolside a as activities. The hotel also had a lovely garden restaurant that served dinner a few times a week. The hotel is about 15 minutes from Regina Beach (highly recommend water shoes and bring water).

Gloria at the front desk was amazing from the moment we arrived! She helped us book our tours and recommended the best places to spend our time in Sorrento. Thanks to her we made the most of our time there & will definitely be back to Sorrento one day!

Nice pool and the staff was friendly.

Tuckcked away from the hustle of Sorrento, but easy to get to. A wonderful place if you don’t want to be in the heart.

A mixed review. Whilst the hotel was nice, quiet and had good amenities there were some things that left us underwhelmed. The food was very poor. The first night I thought "I'm in Italy, I'll order pasta which should be amazing & fresh". What I was presented with was a lacklustre meal, with processed pasta containing frozen peas & sliced, canned mushrooms. We did not eat dinner at the hotel again. Most of the staff were friendly & helpful but there were some that were very keen to say "not possible" to simple requests. Housekeeping was not consistent. Sometimes they would not replenish coffee, sugar & milk and seemed to totally forget about the balcony until I brought the outside table nearly into the room to remind them. We did enjoy our stay but would not go back due to the lack of attention to detail & the food

The room and its condition were very nice. But the overall building and property conditions are deteriorating and not being looked after properly. The pictures are not up to date to show the deteriorating outside spaces. The rooftop bar and outside spaces are not staffed for guests to use.

I have stayed in many hotels around the world and have never had to ask for conditioner every single day to be given 2 small bottles at a time even though I requested for more, number to reception was not posted in room, had to go ask for an extra pillow as none extra in room, specially reserved room with terrace for stay, none of the chairs and lounge chairs had cushions, small sofa had 1 dirty cushion, they didnt have shampoo and I was told to use bath gel as shampoo, only chair in room has a large dirty stain in seat, empty bottles from showernot thrown away daily when room was cleaned daily, path from anex building to main building very dark at night as no lighting at all. Behind building and viewable from terrace is a bunch of scrap metal and other crap, showers very hard to regulate temperature.

the morning breakfast was superb. unfortunately the bed was quite hard so it was difficult to get a good night's sleep

First and foremost, the staff was outstanding. There was lots of space both inside and out. The food in the restaurant was always very good and service was friendly and efficient. I would stay there again.

Staff was very friendly. The property was clean and easy to access.

Great place

Great Staff. Super helpful. Rooms were clean.

Staff is really friendly . First and foremost thanks to them. Location of the hotel is far from center therefore my only suggestion would be shuttle service could be more frequently.. There is no shuttle between 12 till 22 pm. Beside that everything was great. Thanks cu you again👋

Overall, this stay in Sorrento was incredible and we loved our time here! There are some notes for that might help fellow travelers. Luca at the front desk was amazing and incredibly helpful! The rest of the staff was ok but overwhelmed. The good: -the location is incredible! -Walking distance from the ancient Roman baths with unbelievable water, -2 km from downtown Sorrento -there is an incredible sandwich shop and tiny grocery nearby The ok: -a taxi to/from town costs at least €30 and are hard to find -the shuttle bus (which is marked GTO, not Atlantic Palace) is great but operates on extremely limited hours -there are no sidewalks for 1 km towards town or for the 400 m to get to the path to the beach -the pool operates on limited hours -the breakfast buffet was decent -there is one close restaurant for dinner which was good but still requires walking on the road with no sidewalk The difficult: -the back of the hotel area has not been maintained at all. It’s not hard to imagine how beautiful it used to be, but the impact of covid seems apparent in the landscaping -the air conditioning is extremely finicky and shuts off if you open the door to the patio -extremely understandable given the pandemic, but the housekeeping took a long time to get around to every room.