Good hotel friendly staff good lockation

This hotel was ok and did the job while we stayed in Sorrento however it was not quite up to our expectations. Whilst the room and balcony were a good size the room required some maintenance and i would say it was average on the clean scale. The view from the room however was beautiful. we were on the 4th floor and there was live music on in the roof top bar one evening that kept us awake, and it seemed that every evening around 10 or 11pm doors were being slammed either by staff or guests but this was not ideal. If this was staff then more consideration needs to be taken when closing down the bar. The breakfast was average although the staff were helpful and did provide espresso when asked, otherwise there is just filter coffee which is a dated offering in our opinion. Reception was ok, although there was a shuttle bus which did prove very useful in the day. this was less than useful in the evening and we had to get the local bus multiple times due to the lack of service down to the town. It is worth noting that you can actually walk to Sorrento town along the road which we did do a few times, just be cautious of traffic. The food at the hotel is very expensive and limited. For what we paid we were underwhelmed but this did not taint our trip, Sorrento is beautiful and so is the Amalfi coast. We highly recommend exploring the Amalfi and Positano by boat and try to get a smaller boat tour of up to 12 people, this was perfect and not too expensive.

Property wasn’t clean. Bathrooms were dirty. Front desk person Giuseppe was very unhelpful and made things way more difficult. Other front staff were better. Room was very noisy. Was difficult to get around from the Atlantic.

As a solo traveler i enjoyed staying here i felt safe. The staff were super nice and the free breakfast was a great perk. The hotel is up on the hill so amazing views however, not many shops on the street also no side walks. If you decide to walk it will be in the road. The hotel has a shuttle service that goes into the city center with posted times so if you’re hoping to shop or need items from market you will have to go there. For the AC in rooms you just have to click power button to turn it on for me it wasn't already on but easy to turn on.

Very good hotel! All the staff were attentive, friendly, and polite. The breakfast was wonderful, and the location was excellent. I definitely recommend

Nice 4-star hotel, with lovely communal space by the main bar to lounge and relax.

Breakfast abudant and fresh, lots of options including Gluten Free

Good

The breakfast was wonderful and staff was very nice and accommodating!

Breakfast buffet was great. Dinner menu was very good.

Very nice staff and beautiful view

Nice place to stay in Sorrento! We had a beautiful view from our balcony, room was perfect and shuttle was very handy getting to and from main part of Sorrento and port. Shuttle times were a bit awkward but made do. Staff were lovely on reception and very helpful. If you are wanting to stay a bit closer to town this place is a 15 min shuttle away!

Staff was very friendly!

Good and spacious rooms

Beautiful view, very large rooms, quiet and cozy Nice amenities and they provide transport But no dining options and after 10 pm, no transport is available

The hotel was beautiful. The shuttle bus down to Sorrento Center was very convenient (you must prebook with the front desk). The shuttle is free during the day and 2 euros each way at night. From the shuttle the beaches are a little bit of a hike (about 20 min walk downhill but coming back up is rough.) The breakfast was great- loved the pancake/omelette station. Pool area was lovely, you get towel cards and they even did poolside a as activities. The hotel also had a lovely garden restaurant that served dinner a few times a week. The hotel is about 15 minutes from Regina Beach (highly recommend water shoes and bring water).

Gloria at the front desk was amazing from the moment we arrived! She helped us book our tours and recommended the best places to spend our time in Sorrento. Thanks to her we made the most of our time there & will definitely be back to Sorrento one day!

Nice pool and the staff was friendly.

Tuckcked away from the hustle of Sorrento, but easy to get to. A wonderful place if you don’t want to be in the heart.

A mixed review. Whilst the hotel was nice, quiet and had good amenities there were some things that left us underwhelmed. The food was very poor. The first night I thought "I'm in Italy, I'll order pasta which should be amazing & fresh". What I was presented with was a lacklustre meal, with processed pasta containing frozen peas & sliced, canned mushrooms. We did not eat dinner at the hotel again. Most of the staff were friendly & helpful but there were some that were very keen to say "not possible" to simple requests. Housekeeping was not consistent. Sometimes they would not replenish coffee, sugar & milk and seemed to totally forget about the balcony until I brought the outside table nearly into the room to remind them. We did enjoy our stay but would not go back due to the lack of attention to detail & the food