Grand Hotel Excelsior Amalfi

Explore Grand Hotel Excelsior Amalfi
8.8
Very Good
From 562 reviews
Cleanliness

9.0

Room Comfort

8.0

Location

7.2

Service and Facilites

9.0

Traveller Reviews Grand Hotel Excelsior Amalfi

Number of reviews per page
20
40
Top reviews
Leonard
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast was about average for Italy( which means still good). Staff was exceptional. Floors were swept but unmoved so if you walk around room with bare feet, your feet will be very dirty. View exceptional - almost as good as Revello. And the convenience of the free shuttle is super.
Glen
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Property is beautiful! Staff is friendly! View is spectacular. Great escape from the crazy town. Lights in BR not working and we asked to fix and they never did. The bed was very uncomfortable and the sheets were not soft at all. The front desk said they could bring a pad but never did and never followed up either. We paid for the “ Premium” room and you only get 2 waters with the room and no ice! A glass of ice is $5 . The bar was even instructed to not give it out without paying . If someone pays almost $500 per night I don’t expect to pay for a cup of ice. The staff in dining room and the van drivers were super nice and friendly and helpful. Overall beautiful hotel but needs to work on service and amenities for the price they charge. Not the service for what they charge.
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Rena
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing hotel! Staff was friendly, helpful and went above and beyond the norm. Breakfast was extraordinary and delicious. Shuttle was kind, timely and priceless. View is indescribably beautiful. No other hotel compares to this one. Would stay again. The best choice in Amalfi!
Ashley
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our room was clean, easy to book shuttle to and from the city but would advise to be on it if you want specific times because they do book up pretty fast. The shuttle is on time but can easily be missed if it’s super packed at the bus station and you can’t see. Every member of the staff we came across was extremely kind. Our room was clean and comfortable, we loved hanging out on our balcony. The breakfast buffet was a plus! They have a steamer you can use for free which was great because all of our clothes became wrinkled while being stuffed in a suitcase every few days. If we ever come back to Amalfi, this is where we will stay.
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Nimisha
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The location is so beautiful. It is one of the best hotel locations I have been too. The room is clean but simple. The A/C was not strong. Thankfully, it was not so hot, so we could leave the balcony door open for air circulation. The staff was all good and kind, but I just do not understand why they would not allow me and my husband to eat dessert from town in their open bar area which was practically empty. That was the only disappointment.
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Ionel Doru
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a pleasure meeting everyone at Excelsior in AMALFI. We really enjoyed the great views from our hotel , the beautiful path ( with lots of stairs) that we used for getting to the marina ( no need to get a gim membership 😊) and mostly the friendliness of all employees plus all the great food that we tried. Thank you guys! See you soon!🤗
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Eddy
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with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Spectacular views of the Amalfi town from terrace in your room is one of the highlights of our stay in Amalfi .Free shuttle to town center is always on time. But the best was the impeccable service provided by the Argentinian trio of Martin, Florencia and Brenda. Always giving top notch service with a big smile. Definitely recommend staying in this hotel.
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David
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Outstanding views. Very quiet and restful. Very attentive service. Helpful and pleasant staff. Shuttle service worked well both ways. Breakfast buffet was decent… their coffee was excellent! Cleaning was thorough.. the place actually sparkled. We would definitely recommend this property to friends.
Stephane
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

When we come back we go to the same place. La navetta is excellent
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The staff was very nice and the views spectacular. The rooms could use a little update and you could hear everything next door. Overall was a good experience.
Alexander
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

This was a very nice hotel, we stayed for 4 nights in Amalfi. It's charming and older architecture/features - but that is how all hotels are in the area, you wont be getting a modern hotel. Very clean and good service. Hotel staff was very nice. The pool is nice and offers a great views, but water very cold likely bc of the shade, and no one spends time at the pool, I'm assuming because you are out exploring when in Amalfi. The hotel shuttle was very good feature and used multiple times a day, they have an app to schedule very easily. It takes about 10 minutes to get down to the city center where a lot of the action is.
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Karen
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The room was clean and the view was spectacular!
Kristina
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Had an amazing stay.
Kurt
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

We were on the renovated floor which was beautiful! The staff was excellent as was the food. We loved the private beach and beach service.
amanjot
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The hotel had an amazing view . The pool closed earlier than what was advertised which was disappointing . The breakfast was amazing , the bar staff was exceptional . The room was spacious . The shuttle was easy to book and needed to get to town .
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The views are incredible!!!
Peter
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Good view
Vincent
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very scenic on top of the hill. They provide transportation to the city center. If you’re looking for a more quiet and higher view of Amalfi I suggest this property.
Caroline
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Amazing staff
Amanda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The transportation and shuttle option is awesome for this hotel however it is not the cleanest. They also control the AC although you have the thermostat in the room the temperature won’t drop to what you put it to. When you leave the room you have to take the card out and the electricity shuts off ( AC shuts off ) so you come back to a pretty hot room.
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Number of reviews per page
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