Gran Hotel Costa del Sol

Explore Gran Hotel Costa del Sol
8.2
Very Good
From 191 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.2

Traveller Reviews Gran Hotel Costa del Sol

Number of reviews per page
20
40
Top reviews
Sheila
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No pool available, taped off like a crime scene. A poor 4 star hotel, seriously in need of refurbishment, staff appear stressed, no continuation of information from one shift to another. However, this hotel is functional as a stopgap, not a holiday destination.
Deborrah
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love the board walk, lots of restaurants around. Also we want in late February so nice ,not crazy busy.
Surendra Narayan
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay, good and clean facilities and good customer service. We enjoyed our stay at the hotel. Thank you.
Stephen
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff very nice, room good
John
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel was in a great location central to both the town and boardwalk. Room was spacious and very clean. Excellent staff at check in and check out.
Jahongir
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were average, not amazing, not unfriendly. The hotel is dated. The gates don't open when you approach the hotel with an uber, so you have to walk to the hotel from the gate. Otherwise the view is good and the town it's located in is lovely. The beach is very beautiful
Sean
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Really disappointing stay People arguing in next room until early hours Children screaming at tops of the voices all morning Cleaner walked in with knocking very early also No plug for bath, rang down and was told one will be brought up but never came Shower head broken
Elspeth
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel needs a complete update. Everything is worn out.
john
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very basic room . Not really a 4 star feeling. The amount of partying late into the evening was annoying.
Gordon
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Rooms very clean. Restaurant good (only had breakfast). Bar open til midnight (could have been later for residents).
karen
icon-with Partner
with Partner
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The room was clean. The whole hotel needs to be renovated
lee
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Excellent hotel
Mike
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location and hotel very good and food is good ,loved the direct access to beach
Linda
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Our second visit to this hotel only because the location is ideal on the beach front and especially for local walking access in La Cala. Reception staff are abrupt and not at all welcoming. The corridor carpets are dirty and well worn, but the rooms are a good size with plenty of wardrobe and drawer space and housekeeping staff are good. Infuriating that there is no iron & board available - why? Buffet restaurant is dull, as no natural light but breakfast options are good. The pool bar is average. As mentioned in my previous review, the grass area with sunbeds is awful as always soaking wet and muddy - sunbeds need an upgrade as most uncomfortable and many broken. Again as mentioned previously, this is not a 4* hotel by a ‘long shot’ and is certainly not value for money. The general condition of the hotel and amenities are well below the standard of what is expected of a 4* hotel. However, I guess because of its prime location it continues to attract repeat and new guests, but they do not really care about providing a great guest experience. Suffice to say the hotel needs a total refurbishment, but I’m guessing that will not be the case!
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Neil
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Easy access to the beach, great view from the balcony. Beds very uncomfortable only book if you want to go home with a bad back from the uncomfortable beds.
Mariusz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Beach view
Shaun
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Monica in reception was excellent and our prime room 427 had stunning views. Chill our bar a pleasant place to be. Room was good bathroom dated
elena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Best hotel in this area ! Spacious , clean , near beach , stunning views , great pool ! Love it !
Spencer
icon-with Partner
with Partner
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The hotel is perfectly adequate for a short weekend break but I would be disappointed if I chose it for my main holiday. The location is excellent, there is ample parking and the reception staff were friendly and accommodating. The hotel its self is rather tired. The photos on the website make it look some what more impressive than it is. The reality is holes in hallway carpets, dirty walls and 1980´s beige. The room was spacious with a kettle and a fridge and the bed was ok. The rooms are not very soundproof and we were woken by other guests in the corridor both nights. I am glad we did not book half board as the breakfast was disappointing. The hot food was all cold and the restaurant area was more canteen than restaurant. You have to collect your own cutlery whilst collecting your food. No cloths on the tables just cheapened the experience. On a positive note, the coffee from the machines was really tasty.
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Mehran
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Beautiful hotel with a great beach and easy access to all areas of southern Spain and almost in the center of the south Access to Marbella. It’s a beautiful city and all kinds of brands to shop If you rent a car, you won't lose, but arrange and reserve parking in advance at this hotel. This hotel is in beautiful city Mijas🙏
Number of reviews per page
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