Overall Ratings & Reviews Holiday Inn & Suites LAKE CITY by IHG, an IHG Hotel

Pros: location, fast checking Cons: -elevators not working. -our room seem dirty -someone else's hair in the bathroom - uncomfortable pillows -loud AC Holiday Inns are usually our go to hotels because they are clean, comfortable and most updated. but this one seems like it needs a major renovation. Very surprised by the overall high rating.

Shower curtain had boogers on it!!! Neighbors let their kids slam door all night!!

Nice large room, clean, comfortable. Great customer service. Beth was awesome!

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Bar was great, check in and check out was great.

Got checked in went to my room and it was filthy the elevator didn't work the pool was closed we ask for a top floor so we did t hear anyone above us and when they had to switch floors and once we got in our room it was stomping above us my husband is a ptsd war veteran I had my elderly mother with me this was a very terrible experience

Location was great. We love the holiday inn family. Rooms are clean, comfortable asks spacious. I love the amenities. Sadly it was Sunday and the bar and restaurant were closed. Ruby Tuesday right next door.

Location convenient; staff was welcoming; room ok for one-night stay during long drive; bathroom needs repair and update-shower had blackened connections for shelves (possibly mold?).

Nice place

Great property

Very clean hotel. Loved all the amenities. Great location.

This is our 2 stay at this location. Always satisfied.

All was great!

Clean, modern, comfortable

Awesome

Very clean, packed parking lot. Lighted good. Everything was great.

Nice but dated

Easy to get to! Nice having a bar and a very nice bartender!

Very friendly staff, quick check in.

Excellent