Overall Ratings & Reviews Diwane Hotel & Spa Marrakech

Average hotel

This is NOT a 4 stars hotel by any stretch of imagination. Rooms are very basic. TV is minuscule. No small towels. Only shower gel and shampoo is available. Rooms are super noisy and can hear clearly all neighbors conversation thru the walls. Breakfast is less than desirable. Food with very low quality. Overall, this hotel should be rated 2 stars or less.

The front desk staff were not very friendly. The room overall was fine but the the bathroom was not as clean and as well kept as I would have expected. The breakfast was very limited and not tasty at all.

Hotel needs improvements, there was work going on at the hotel which made sleeping in day unbearable. At night there were people walking in the corridors. Overall not a comfy place. The only good thing is it's in Guilez. P.S. I go to Marrakech twice a year and have seen almost all hotels there.

Hotel is old and rooms are old. No coffee in the rooms

Really nice place and very polite staff specially the reception staff they are amazing. however, you need to keep you receipt of the deposit otherwise you won't get your money back.

Good location of the hotel with very friendly staff and clean room

The staff were not very welcoming. Every day was dull no good morning no good night no friendliness at all from staff. Breakfast was very limited and open from 6am but a lot of the time it was not set up that early.

Nice property, little dated, needs some upgrading. Swimming pool area was nice with an attendant in situ. Hotel staff were friendly and helpful. Location was great as there were many shops and restaurants nearby. Bus stop was just outside which takes you to the town centre for 4 dirham. Main difficulty i had was with the Expedia. The website clearly said that the breakfast was included but hotel said the booking was for room only. On the website there was no choice of with breakfast or without breakfast. So be aware when you book through Expedia. On contacting Expedia they were not able to help

Staffs were good , hotel in the centre of Marrakech ,,the area was noisy , many clubs around for people who like the night life .

Hotel.com shows breakfast is provided then the actual hotel tries charging €7 euros per morning..

The pictures are deceptive compared to the reality. I wouldn't recommend this hotel

Excellent hotel in scruffy but central location. Spacious and spotless room, pleasant outside area and helpful staff. My only issue was that the WiFi was variable/poor which is problematic if you need, not want access.

It was passable but not worth the money

Sevice not good Food very bad

Its a good and safe place to stay.

1- Friendly cooperative staff 2- Clean and vast room 3- Breakfast not diverse

Very old, under construction, a lot of noise and dust all over. Will not stay or recommend

The bathrooms weren't very clean - our friends had hairs in the floor in theirs. You could see that the cleaning had been cursory - limescale and long term dirt on the back of shower levers, taps etc. Staff at front desk and in restaurants were fantastic - really friendly and helpful. In particular, a lovely man in the snack cafe. Breakfast was very good. We had a night of sleep completely ruined by partying/screaming guests in neighbouring rooms. They were asked to be quiet but some compensation for the massive inconvenience would've been appreciated. Unfortunately had our last afternoon plans of sitting relaxing by the pool distrusted by hours of maintenance work going on within 2 metres of our heads

The property is dated but still neat and tidy, house keeping is slow to react. Hotel is in excellent location