Horrible room,nothing like the pictures and staff was rude during the stay.

Room was clean but the bathroom had a scent like dirty drains. There were also some broken fixtures inside the bathroom. Overall good.

Service was good overall, well situated in the city

I liked the all ceramic or wood linoleum floor…. However, the back rear exit at the basement parking garage is awful for low clearance vehicles. My car scratched scraped exiting the entire bottom exiting the parking garage.

Falta capacitar personal de cocina y los horarios porque faltaban 30 min para cerrar y no me quisieron vender bebidas para llevar a mi habitación 😡

Location

Nice room Very clean and staff very polite Thank you I will stay again

Excelente ubicacion, comodo, todo funciono muy bien

The room was comfortable. Things they need to improve. -No Ice anywhere -smell in room was not pleasant -need upgrade -there was writing on the couch which made the place look dirty But, the staff in breakfast was great!

Buen lugar para descansar

TODO ESTUVO EXCELENTE!!

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The staff were very courteous but room later during the day started with a humidity odor. And they use to have the shuttle which I have used everytime I had gone previously but no they mentioned they didn't have it..

My reservation was very easy. I got early and the room was ready. Staff was very courteous.

The room was dirty and the bathroom smells bad

El cuarto olía a cigarro, apestaba. Tuvieron que instalar un ION machine. Horrible!

Ser mas empaticos con las personas y tal vez dar descuento o algun incentivo.. el check-in era a las 3pm y mamá venia de una cirugia y tuvimos que esperar una hora porque la habitacion no estaba lista....

The hotel is old.

Yes it was a pleasant experience thank you

La habitación estaba súper limpia, todo el personal era fenomenalmente amable y servicial.