Facilities are clean Staff is very gentle

Cold empty breakfast, I had to microwave the little that was left. I’m sure the answer will be ‘did you complain to the staff at the time?’, but they could clearly see this already and you don’t always want to take the argument. The coffee and the bread were okay but it’s not nice or safe to have cold, egg, beans and sausage.

The room was clean, beds were comfortable, and the breakfast offered was very delicious. The staff was amazing - kind and attentive. The room size was somewhat smaller than what we are used too, but did not detract from the overall positive experience. Would stay there again not only because of the quality of the hotel, but the location was perfect for us.

Misleading room information. No refund. Not open to partial refund

The hotel is excellently located right by the train station. The room was functional and quiet. The shower was very good. Nice to have a hotel shower that is powerful and allows you to turn the temperature up high. Very good value for money i say.

Room was great and the staff were all super friendly! Conveniently located right next to the train station, it was super quick and easy to get around, less than 10 minute ride to Stockholm Centralstation. Area felt safe and had a grocery store and restaurants walking distance! Definitely would stay here again!

It was very basic room, downfall I was bit so much by bedbugs!!! I have never been bit so much in my life! I have bites all down the side of my legs, in my thighs and on my back! I’m actually terrified of the thought of bringing the bed bugs back home with me!! One thing will say the staff were friendly, breakfast was ok but for the bedbugs I have to rate cleanliness very poor.. let down.

Trying to change room from shared bathroom accommodation to a standard single room was quite painful. But receptionist did try her best to sort the Expedia booking mistake... Slowly

Nice clean hotel.

I had a seamless check in and did enjoy the breakfast. The venue was next to Stockholmsmassan where I had the conference. It is also next to the train and bus station.

The staff was so rude. Ive never experienced this level of hositility simply for existing before. We even had a maid just open the door, no knocking, an hour before check out yelling at us 'OUT!', waving her arms around trying to get us to leave. We were already packing and getting ready to leave. The shower drain was clogged and ran into the bedroom constantly. The parking sotuation was a mess and my rental got acratched by cars being too close.

Very comforable stay for 24 hours Excellent single room

Great find ! Best thing : free washer and dryer you could reserve for 3 hour intervals. Friendly helpful staff. Large room with good lighting & comfortable bed. Breakfast had both hot and cold selections. 3 min walk to commuter rail station with 3 stops to Stockholm center. Close to cafes, restaurants and grocery and pharmacy.

Excellent location for a busy 1 week conference at Stockholms Mässan. Very basic and small room. The unit was a bit worn and floor was not well cleaned, but it worked as I only slept there. Breakfast had some gluten-free and vegan options, there was oat milk for coffee. With good room rate I would stay again to attend a conference.

Basic but nice hotel in a very convenient location right next to the commuter rail station and a few stops from the city centre. Room was small and basic and could do with a bit of modernisation, but was good value for money.

First time in Stockholm 4 night break. Staff very friendly and helpful nice room nice size shower with good hot water pressure. Lovely breakfast with a variety to choose from. Tea and coffee available all day also use of microwave. Located 3 stops by train (7 minutes) from T Central which is the hub of all transport in Stockholm, trains, metro, trams and busses. We had a 7 day SL ticket which covered all this transport plus some ferrys and could travel everywhere. Also has local shops and supermarket (co-op) Subway and places to eat close by . We would certainly stay here again

Location good. Doors lock very noisy, Tv channels: 16 channels , 5 channels working the rest NOTHING, NO cable The list is long, EXPO needs a lots improvement, All Hotel problems, staffs were nice and do what hotel asked them to do. NOT a good idea with shared bathrooms and showers

Nice hotel. Next to local train station. Easy access to city. Great breakfast.

Check in was supposed to be at 2. I arrived after 2 and then had to wait because my room wasn’t ready at least another half hour. When I did get my room and laid down someone unlocked my door and came in by mistake. I knew what I was getting size wise but it just seemed like they were unprepared and maybe even brand new because everything was so disorganized.

I did lose my braces/retainer which was in a napkin in the bathroom. The hotel staff unfortunately could not locate it for me.