Apartment complex was lovely, basic, needs a little TLC in some areas but this did not ruin our stay. Cleaners and workers always on the go, busy and very polite. Cafe/Bar next to the pool was ideal and good value for money.

The first room we was given on check in on the ground floor was adjacent to the hotels sewage treatment facility & our room had many mosquitoes! We immediately went to reception & told them we didn’t like the room !! They said we could change if we paid an extra 176€ (22€ a night) The replacement room had a sea view & the bed was reasonably comfortable but the other furniture was not.

Kitchen was well equipped and TV in bedroom was nice

The room was clean, the staff was courteous, and the amenities were fantastic.

Great place. Amazing staff, in particular the Italian lady at the reception (gloria? I don’t recall her name), but she was kind, accommodating and considerate.

Spacious room but very basic.

Definitely not 3*. Rooms aren’t cleaned, dust everywhere, no towel or bedding changes, overflowing bins around the grounds, watch out for cleaning staff throwing bags of rubbish/linen over the balconies! Very tired complex in need of a lot of attention, cracked floor tiles, shower head hanging off the wall, rusty metal work mirrors etc, poles in balcony barrier fell out, broken pool lights and water features, vending machines all broken. Rude receptionist, had to argue to be given 1 extra toilet roll. Barman was great but drinks are clearly watered down.

Room was good and clean with a comfortable bed . Kitchen not very well supplied with no bottle opener or small knifes for chopping fruit. The outdoor areas really need retiling as there were lots of broken bits of floor tiles. The pool had a bad mix of salt and chlorine. As my first swim stripped all my silver jewelery and left them tarnished and black. So i didnt use the pool again. Fantastic beaches easily reached by very frequant buses.

Pool view room, sea view from bedroom window. A bit dated, could do with an upgrade. Nice walk into the old town, not too far. Only cleaned once weekly, terrace not cleaned. . Plenty of sun loungers, nice clean pools.

The property was clean and close to shops and restaurants, no air conditioning.

The hotel is quite dated in areas. The seaview room I had was comfortable and had everything I needed. Unfortunately, you can't check-in until 5pm, but the nice man on reception let me put my case in the storage room, told me I could change if I wanted to. As I wasn't leaving until 6pm, I enquired about keeping my room so I could shower/pack etc, but was told that I could keep it just for 2-3 hours. There really was no point, as I planned on relaxing around the pool till 4, then showering etc. Then, unbelievably the charge would have been more So if I had have kept it on, it would've cost me more to have it for 3 hours, than it was to stay per day

I enjoyed my stay. The apartment was very comfortable. I just had one minor issue with ants but on reporting the matter to Reception they sent someone to my apartment to resolve the problem. Although the spray provided did not eradicate them permanent I bought “Ant Bait Traps” in the supermarket which resolved the issue.

Hotel pool and bar very nice, reception is well maintained. Bathroom have been renovated and showers are excellent. Rooms are excellent for self catering and plenty of supplies. However be aware there is no cleaning. But cleaning supplies provided, once you are aware all is well, you get what you pay for and price is great and location is great

Diamond of a hotel at a good price. Lovely pool area, fab sea views, great little friendly bar, supermarket on site who make pizzas for €4.50, the most comfortable queen bed I’ve slept in, new fluffy towels, fab rainfall shower, basic room but all you need. Will be back.

We stayed for one night we came up from Caletta De Fuste unfortunately we had forgotten our passports so we had to drive back a total time of one and half hours I had copies in my phone but they wouldn't except Television didn't work

Not good and not terrible but these apartments and the grounds are now getting near to needing complete refurbishment. I was here 12 years ago and honestly it looks like nothing has been done since then.

Lovely stay, basic and could do with bit of maintenance and cleaning around the walkways but overall good value for money

Great location. Heaps of activities within walking distance. Awesome swimming pools. Staff are super friendly. Supermarket on site. Bar open to 2am. Cafe has everything you need. Beds firm. Wifi hit and miss.

We've stayed at the Bristol Playa many times over many years and still find it very good value for money. Huge beds, lovely showers, good location, good facilities. Some people criticise the provision of towels and frequency of cleaning, but it doesn't bother us.

I had a very disappointing experience during my stay. The cleanliness of the room was unacceptable—there were hairs everywhere, and it was clear the room hadn’t been cleaned properly. The tiles in the room were wobbly, which felt unsafe and unprofessional. I had specifically requested one large bed (a king or queen bed), but instead, I was given two separate beds, which was inconvenient and not what I booked. On top of that, the check-in process was extremely slow. It took 30 minutes to check in because the receptionist was very unorganized and inefficient. Additionally, the check-in time of 5:00 PM is far too late, leaving little time to settle in and enjoy the stay. To make matters worse, I tried calling the hotel earlier to discuss my booking, but no one picked up the phone, making it impossible to address any issues in advance. Overall, the service, communication, and cleanliness were far below the standard I expect, and I hope these issues are resolved for future guests.