All of the chicken and beef dishes were of very poor quality. As someone who only eats organic meat, I could immediately tell that the meat used was low quality. During my stay, I was only able to eat the pizza, pasta, and vegetarian dishes at an all-inclusive resort that I had paid a premium for. I was extremely disappointed with the food quality. I would never return, and I would not recommend this hotel to anyone who values high-quality food while on vacation.

Väldigt bra upplevelse, bra service och väldigt god mat! Varit på många hotell i Turkiet, tycker att denna slog alla hotell!

Very friendly staff with consistent excellent service.

Stayed only one night. Food was great and people seemed to be enjoying themselves.

The piers was very beautiful and the food was great

Nice hotel, plenty to do. Food is good but if you have allergies or other requirements, be careful as the labelling can get moved about and serving spoons cross contaminated. Peak times and loads of queues, one day took over 20 mins to find a table at dinner. Lots of bugs so take insect repellent!

We had a great time at Swandor Topkapi. It was fresh, very clean, and had lots of activities at the hotel. We would like to thank all the staff, especially Çoşkun bey at the main restaurant who always served us with a big smile and very fast. Lovely beach, and especially a lovely deck at the beach. The negative part is that during our stay (July) the number of guests at the hotel was a bit too high for its capacity. Wherever you went, there were lots of people everywhere. The restaurant always felt stressful and we kept bumping into other guests. Animation, sunbeds, etc. were always full if you weren’t early.

The property is very good but they need to make an orientation to the guests about the available facilities

All was wonderful but entertainment was very Turkish audience focused last time it was more English/international

Family friendly, great cleaning and variety of food for buffet

Poor customer service. We were left to find out own rooms on arrival with wrong directions. Staff allowed people to que jump at the main reception despite me telling them that I have been queuing for a while. For the price and the supposed 5 star rating I was expecting 5 star service. You will find a better hotel in the same area for the same price or cheaper without a doubt. Staff customer service 2/10 Food quality was at best 5/10 Room cleanliness 8/10 (they did not change bedsheets throughout the 7 day stay) Amenities 5/10

Good vacation and Good beach Good foods

I was a little dissapointed at the standard this hotel set for a 5 star hotel. We stayed in a family room and they were very tight in space compared to 3 others I have stayed at in Antalya. In addition, while the buffet had plenty of choice, it was the same same protein and carbs for each breakfast lunch and dinner. There is only so much chicken doner on rice, grilled fish, or nuggets and French fries I can have. The nightly entertainment was great and there was a variety of things to do, including live music until 11:30pm and you could hear it from every room in the hotel. Lastly, be aware that if you happen to lose a room key, it will cost you €10. I was so surprised. I will no be staying here again as I hope for a more memorable stay at a place that says they deliver all inclusive 5 stars experience.

Really great and helpful staff. Property is clean and great amenities. The only problem we had was mosquitos. All the indoor restaurants were fine but If you’re gonna eat in any outdoor seating, be advised to spray mosquito repellent. My kids had horrible experience from severe bites.

This was my second stay, it is a great resort with a very pleasant and helpful staff, plenty of activities for all ages.

Rubbish customer service

Clean room

Kid-friendly

Otelden hiç çıkmadan gayet keyifli bir tatil geçirdik. Personel çok ilgiliydi, hem yeme içme hem de aktivite ve eğlence açısından seçenekler çok fazlaydı. Çocuk havuzlarından birinin üzerini tenteyle kapatmaları da güneş açısından çok rahat ettirdi bizi. Tek eksiği keyifli bir denizinin olmamasıydı. fazla dalgalı ve hızlıca derinleşen bir denizi var.

We had a wonderful stay at Swandor Topkapi Palace. The food was excellent, with a great variety of dishes every day. There was something for everyone, and the quality was consistently high throughout our stay. The service was outstanding. The staff were friendly, attentive, and always willing to help with a smile. Their hospitality really made a positive difference. As this is a very large resort, the main restaurant can get quite busy during peak meal times. However, the staff work hard to keep everything organized, and we never had to wait long for a table. The hotel itself is beautiful, clean, and well maintained. There are plenty of activities for both adults and children, making it a great choice for families. Overall, we had a fantastic holiday and would definitely recommend Swandor Topkapi Palace to anyone looking for a high-quality all-inclusive resort in Antalya. We would happily return in the future