Overall Ratings & Reviews Wellborn Hotel Downtown, Sonder by Marriott Bonvoy

This property is so unique with the historical building and the lovely courtyard. We enjoyed the cocktails and food at the adjacent restaurant too. The room is very spacious compared to the average hotel room. There are some signs of aging in the carpet and the ceilings, but it offers a one of a kind experience and a great location.

Our first night the music from the club right on the property played very loudly until 1am. it was quite literally outside our window, we had to draw the curtains and keep the blinds closed to have privacy, and the blinds had a broken blind right in the bathroom - facing the outside party. This was very disappointing as we were not told this, there was no kitchen or office staff nearby should we have questions about any amenities near the property. We thought this would be a very cute boutique hotel. It really wasn't.

Every room was unique and I could choose the one I thought was the best for me.

This is such a cute property! Close to downtown but quiet enough to feel further away. The music in the evening did go until about midnight or so, but it wasn't disruptive. Since this is a historic building, it does come with its quirks. For instance, the tub/shower was in our room - like, actually a foot and a half from the bed, no wall separating lol. We had no problem making this work, though future guests may want to know this ahead of time. This property seems to function more as an Airbnb than a hotel - no staff on-site, and room access is digital (code sent prior to check-in time). We had an issue with our code suddenly not working the second day. After about 30 minutes, the support contact was able to provide a backup option. The on-site bar/restaurant was great! It has a small menu but all delicious choices. All in all, it was great stay!

The pictures online look nothing like what's advertised online.

The actual room was amazing and very clean and comfortable but I wasn’t a fan of no front desk associate and you had to call or text a number. We got there early and wanted to see if we can check in early and the customer service number was not very helpful. We had to walk around until we found someone and they finally helped us.

The place is really cozy and unique, inside the unit you have everything you need.

One of the worst check-in experiences ever, after 6:00 PM, the property is no longer staffed. Creating an account, ID and facial recognition needed to get the code for our door, which was in the older lovely part of the hotel, downstairs had a few rom of a shared area and a few rooms upstairs We didn't realize until later after we brought our bags in that the front door wouldn't lock, our room door was right next to the front door, so we were very concerned with anyone just walking into the property. There also was a homeless encampment under the bridge overpass and with no staff, "Sorry there's nothing we can do" was the response after talking with multiple managers. They did try to find us another roon at one of their other Orlando properties but all were sold out. We moved the bed away from our door and had a very restless 1st night. They did fix the door the next day, but knowing now how Sonder manages their properties we will never stay at one again.

Didnt get a check in code. Left after a hour. Would like a refind as we had to book another hotel

Our stay at The Wellborn was lovely. It’s charming and staying in the oldest house in Orlando means there are quirks. The floor in our room was slanted, electrical outlets are in the weirdest places (common in an 1883 house that has been refurbished into a hotel) and the bathroom was tiny. That said, the decor was beautiful and the whole place was whimsical. I wish I had known there would be loud music playing until 1am most nights, but thankfully they provided earplugs in the room. All in all a lovely place to stay.

Any question I had was answered, every problem solved, and the customer service was amazing. The process was simple and smooth from check in to check out. I wish they had more parking space but I understand they have to work with what they have.

It was loud. Point blank. They provide noise machines and ear plugs but wow. Dont ignore the restaurant behind the hotel. The building is quaint but dont take room 5

Bed was comfy, room was very spacious. I’d definitely come back again.

My stay was great. Its a dated property so be prepared for that but everything functioned properly, so nothing to worry about. Nice decor all around, loved the wellborn bar area, id definitely stay again.

This property was really cute. Accomodations were nice, well kept and in a safe area. Parking was good and it was a really nice bonus to be attached to such a cool spot to enjoy cocktails and tapas

Great location and super cute

Nice affordable place near downtown.

Location was easy for my needs. It’s located next to a hospital so you do hear sirens and traffic from the offramp located in front of the property. My biggest gripe is the fact there’s a restaurant and bar that closes at 1 AM right underneath your window and all of the hotel rooms are encircled around this area. They do provide sound machines and earplugs, but it does not suffice for any kind of restful sleep until after 1:30 AM. The room, however, was very clean. Because of the fact, this is a wedding and event venue as well as a restaurant and bar parking gets a little crazy in the night time. Just be prepared.

We love a old building, some quirks.

We loved the location of the Wellborn, not on a main street, but within walking distance to great restaurants and bars and Lake Eola Park. The property is very charming. We stayed in the pink building, which is very Art Deco. The furniture was sparse, but the bed was extremely comfortable. The only complaint is that our bedroom windows face the patio, with lights strung across it and in the trees, making it a well-lit area, but the lights remain on even after the bar/restaurant closes at 1 a.m. There are no blackout curtains or shades, only plantation shutters so the light filters through and can be disturbing.