Overall Ratings & Reviews Hotel MS Tropicana

Nice

Pool nice and quiet and relaxing. But hotel needs a major renovation compared to the sister hotel next-door. My room had a lot of wasted space and the bathroom was so condensed. Staff very friendly and nice.

I was a bit concerned about the hotel having read previous feedback. However I found the hotel location was excellent and although the building was a bit dated I found the staff to be very helpful, the room was clean and specious, the breakfast was very good and our evening meals where excellent. I will definitely be back and would recommend it to friends and family.

Booked the day before arrival. On fourth floor with great sea view . Breakfast fantastic. Staff friendly and they booked our taxi in early hours when we left

The hotel is dated

Only decaf coffee in the restaurant. 2 days in a row. Rude staff in restaurant . Room flooded with ants. Had to wash out bag due to ants. Charge to use the room safe. Avoid. Room 410.

Stayed for 2 nights,felt very relaxed at the hotel especially with a bright and cheerful reception from the lady on the desk as we checked in.Breakfast was a good selection of hot and cold foods.I ate the typical English breakfast,cereal,toast,eggs,bacon etc.My wife chose smoked salmon with a variety of cheeses and quality fruit,all food was replenished when needed.We ate in a part of the restaurant which I believe some guests were not aware of,a glass fronted dining room overlooking the sea with beautiful views of the sunrise,absolutely brilliant! Our room was spacious,clean,great bathroom and balcony,huge TV with a massive selection of UK channels.The hotel is a good example of a 4 star.We could have used the spa but chose to spend our stay enjoying the autumn sun. The only negative was the evening meal served in the sister hotel the 4 star MS Amaragua.Incredibly opulent entrance and reception area gave us high expectations,escalator into the restaurant showing a bright and roomy area.The starter,huge mixed salad was great,it was 4 star.The main course was where it fell apart,many options were missing from the servery with little effort to replenish.Worse was all the hot food was at best luke warm.A low 3 star for this course.Dessert was abysmal,all the items ended up in a small heap on 1 small chilled section,ice cream and a tiny selection of chilled cake,no creams,all the fresh fruit had gone,we were not late diners! Stay here again,YES,but forget the evening meal!

We stayed in the MS TROPICANNA - nice staff, clean but room very dated and no coffee making facilities. Room in my opinion let the rest of the hotel down as everything else was really lovely. We had the option to use the hotel facilities connected next door which were excellent, so our stay was really nice. Excellent food and lovely staff. Just the room needs updating

Lovely stay, excellent

The hotel was clean, if a little dated which didn't bother us. The location is perfect close to the beach, less than 50m, and right on the paseo. The use of the facilities at the Amaragua hotel (sister hotel), next door was excellent. We have booked to stay in 2024.

Clean, friendly staff lovely food nice pool area

It's a safe area. The hotel is centered to everything. The rooms are clean. I was truly delighted with the staff in general. They were so friendly and made me feel welcome.

Everything is perfect thank you very much

Would not stay in any room starting with a 1 as this leads to breakfast area and adjoins the next hotel, noise at night and early morning. Can’t sleep well.

Lovely clean, quiet and comfortable. Great location. A bit old fashioned but great seevice. Would stay again.

Lovely place lovely staff very helpful

Hotel was great. Overlooking the sea, 10 second walk to the beach, nice pool. WiFi was poor though. Kept dropping. Good hotel , room cleaned every day

This hotel was clean and comfortable but would have been greatly improved if the lovely little bar had been open serving food and drinks. We did have access to the ‘sister’ hotel next door which did have a functioning bar and restaurant but having this in our own hotel would have made the holiday much more enjoyable.

Only slight let down is side street parking which is sometimes difficult to find. However, paid parking is available next to hotel. Staff were very friendly and the breakfast was great. Would stay again

Great service!