Overall Ratings & Reviews Hilton Garden Inn Atlanta East/Stonecrest

It was a very nice stay

Cool

I liked the service I received after a long day. The room was updated and very nice

It was an average hotel nothing special.

Good stay. Perfect for the price

Had bed bugs on bed

We had to pay for breakfast. We ask for room service. Wasn’t done. Came back to the room. Return to the room nothing was done. We had no toilet paper. Kept asking

The hotel is in a really nice area of Stonecrest. There’s lots of restaurants nearby and a shopping mall. It felt really safe. Upon arriving to the hotel, the lobby was nicely decorated for Father’s Day. It was cute. I checked in late because I stopped to see family first so it was past 10 p.m. when I got to the room. Everything looked okay until I got to the bathroom. There was someone’s hair all over the floor. It looked liked freshly cut hair and to add to that I looked behind the trash can and saw what I thought was two roaches and began to freak out but it was two sunflower seeds of all things!! The floor obviously wasn’t swept, looking at the hair made me gag but I was too tired to make a fuss about it, I just went to bed; which I inspected and it appeared to be clean. The bed was comfortable and I slept well. Besides the bathroom I had no other issues. I spoke with the front desk clerk the next morning and she said she’d bring it to someone’s attention. I sure hope so because this was beyond unacceptable, it was outright nasty. I’ve never experienced this in cheaper hotels so I’m still in shock.

We had a great stay our time there. Very clean and the staff was great. Looking forward to coming again.

The room was fine. There

Property was clean but we did not have any hand soap or shower soap in dispensers, the one time i didnt bring my on, orher than that everything was good

It was very spacious in the room, the staff was very friendly

Our vehicle was broken into. Two windows smashed, inside console broken. Contents ransacked.

The service was fantastic

Staff was great. Room was nice however bathroom wasn’t as clean and the refrigerator in my room made so much noise especially at night. But overall I enjoyed my stay and will return again

Property was quiet and peaceful.

Overall experience was fantastic from the check in to getting in late the restaurant was still open. Food very well prepared and hot. Rooms are top notch.

3rd time guest. Staff has always been pleasant and accommodating

On the morning of my check out we discovered 15 cars were broken into that prior night. Every car broken into was in clear eyesight of the front desk. The staff including the General Manager, Derrick , were completely uncooperative, showed NO empathy, would not even come out to address the guests who had been victimized. When an angry guest banged on his office door, he finally came out to tell us nothing except “call the police”. They had working cameras all around that he refused to review, wouldn’t even provide assistance with getting garbage bags to try to clean up the glass. He and the front desk girl were incredibly rude and no help at all. There seems to be some inside job type energy with this staff.

Very quiet and relaxing