RECEPTION was good.She is a fine lady. But after checking she said follow me I will show you the direction.She was long way from us.No help with our luggage.That beautiful marble stair with 10 steps near the reception was a bit difficult for us. One hand holding a small suitcase and the other hand holding the beautiful marble banister was not eassy. Don´t forget I am 82 years and my wife is 78 years old.
The room was good but with a tiny window.Very good bed and linens,.I always have a double bed but they gave me two single beds.I was very unhappy. Called Hotels.com and they did not helped. Very disappointed.
This is my 2nd time there.They have made some improvement but not enough.Lot of cost saving going on. There is no face cloth or small towel. no slipper.The floor is made of tiles and marble and it is cold. Similarly no bath robe.Mini bar ie empty.Why ? they donot trust the guest?This is not nice.
The bk.fast was good but not fantastic.I generally eat egg,becon ,and bk,beans.But here it was looking disgusting.Never went there again. just took bread ,butteer ,cheese and fruits.
Resturent was very good . good dinner. and good wine.Even they made a small cake with one candle for my 82 Birthday. Very nice surprise.Tha staff were very polite and kind.