Renaissance Chicago O'Hare Suites Hotel

Explore Renaissance Chicago O'Hare Suites Hotel
8.4
Very Good
From 963 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

Traveller Reviews Renaissance Chicago O'Hare Suites Hotel

Number of reviews per page
20
40
Top reviews
Ufuk
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Goo
Chelsea
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I was skeptical due to reviews but this place wasn’t that bad. I do think they need more lights in towards the side parking area and honestly it’s 2025, they need some led light around the mirror or something. The lights are too dull. Body wash and lotion smelled really good, the place was spacious and clean and house keeping was perfect. I had the king suite and honestly enjoyed my nights there.
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Abdalla
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, quiet and staff were really friendly.
Sonia
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms were very spacious
Aik Sai
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good
Sean
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything was fine except the chipped tile and dirty, old caulk in the bathroom.
Nyree
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unsafe for women. Self-parking is inconvenient. Customer service is atrocious.
Jules
icon-Business Family
Business Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great site and wonderful restaurant.
Laura
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice hotel, but not a great location if you don't have a car - nothing walkable. They were not prepared for a large number of guests - check-in line was very backed up, and they didn't have enough airport shuttles running.
Qiana
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

They didn’t have clean towels when i asked for them. The lady that was at the desk in the early morning was rude. They charged me $200 deposit PER ROOM (i had two). They told me it would take 3-5 business day to get my refund back, then told me 5-7 business days. It’s been 10 days and i still haven’t received my deposit back.
Katie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great for a one night stay! The hot tub / pool area was really nice to use.
Deondraye
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was worn out rooms were dirty parking is in a parking structure next door to the hotel where you can’t access hotel without walking through parking lot paying $40 a night for that is so unacceptable hotel is all the way ran down
Brandon
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

NA
Diana
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel was nice but when you don’t know your surroundings is hard to rate it. So I’ll just say what I noticed - room was clean. I liked the shower , it was nice and spacious. I had a living room area too and that was comfy .I didn’t like that they don’t have new chargers for the phone as I forgot my block at home. I could not charge my watch because there was not outlet for that. I called front desk, they also didn’t have anything that could assist. He said that the tv might have a port but it didn’t. I ended up getting help from the bartender but that meant I had to stay at the bar for a bit and it was already late. Additionally they do not have FREE wi Fi. Whaaaat? They said is only for BonVoy members and I was not interested. You spend money for a room 150+ and you can’t get free wifi ?
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Stephanie
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful location and great service
Chollada
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean
Ayana
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great, staff was great, room was clean, very updated
GREGORY
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Needs a good cleaning.
Loranda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great service and a wonderful place to stay!
Denesha
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

When I first checked in the room they gave me have dirty underwear on the floor by the bed & also had blood on the covers. They moved my room & it wasn’t no better didn’t have enough towels. Security was working room service, employees was so rude with horrible attitudes I wasn’t the only one having a bad experience but a few other people that stayed at the hotel was experiencing problems as well
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Number of reviews per page
20
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