8.6
Very Good
From 960 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

6.0

Service and Facilites

8.8

Traveller Reviews BG Hotel Caballero

Number of reviews per page
20
40
Top reviews
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel, clean and the staff are very helpful.
Pernille
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

ganske udmærket
Martha
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful pool and grounds. Great proximity to beach. Parking was a nightmare.
Kirstie Danielle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were always very friendly and helpful. Room and breakfast were lovely although potentially could have done with breakfast starting earlier. Great spa and outdoor pool facility and only a short walking distance to the beach.
Elaine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This was a fabulous property! The staff was so helpful and welcoming! Would definitely stay here again!
Per Leslie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beds very hard !!!!!! Would appreciate if tables were advised by the stuff in the restaurant. Food was good. Pool was clean. Room was good but not huge, but great pool view.
Robyn
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel Cabellero was a lovely, clean hotel. Staff are really friendly and helpful. The main reception, toilets and bar areas are lovely, clean and plenty of space/seats. Only issue I found was that the kids pool was too deep for my son. However, pool area is lovely & clean. Food & drinks are reasonably priced and taste good. Unfortunately we were unable to check out late due to the hotel being so busy, however, they do have a room downstairs, where you can leave your luggage, shower & change - with a hair dryer too, which is free of charge.There are lockers to store hand luggage that costs €2. Our room was located in the new building, and was beautiful. Great size and very clean. The shower was big and had good water pressure. They provide lovely packages of shower gel, body cream and other extras. There was a safe but I didn’t use this, and a small fridge. The fridge worked but wasn’t cold enough for my preference. That me just being picky. TV in the room worked, however, it doesn’t link to the internet so was unable to use my Netflix etc. WiFi is available throughout the hotel, and for the size of the hotel, it works really fast. The only let down was the restaurant. We were half board. Breakfast was good - large variety. However, dinner was bit disappointing. There was a good variety of food, just some plates were bit bland. But that is the only negative part to the hotel. However, there are plenty of restaurants around the area. Would highly recommend the hotel to anyone.
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Verified traveler
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great location and modern hotel. Close to shops and restaurants. We had a suite and the room was amazing with view to the garden and pool. Staff was very friendly. Food was delicious but can be very crowded at the restaurant. We would like to stay again at this hotel.
Faye
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hotel was easy to find, staff were very friendly and helpful when checking in. Service staff are also friendly & helpful. Rooms are very clean, everything you need. Food has been great. Would definitely return
Gary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Well presented hotel with excellent staff.
Marie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff are very helpful & friendly
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Disappointing sums up my stay. Staff at check in ignored me when I arrived and when they did decide to check me in they were unfriendly and didn't provide any information about the property/amenities or where to go for the included meals etc. The aircon didn't work. The worst thing was the bed was the hardest bed I have ever slept on. I asked at reception for an extra duvet to make it more comfortable but when I went to ask at reception they were rude and said they were too busy so would send one to my room and it took over an hour to arrive. Some of the staff were nice but they did not make up for the staff who were rude. Overall I would describe the hotel as average so if you like a hard bed and don't expect helpful staff and get a cheap deal it would probably be ok but I won't be staying there again as it definitely doesn't deserve its 4 star status.
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Anna
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

At reception the staff was extremely nice and made us feel very welcome The property is nice in appearance and clean; however some maintenance on details and also cleanings of areas surrounding the pool is required The members of staff are really polite and keen to help in any way. The cocktails are nice. The food is the worst we ever had! Never tasted anything of this kind before and the wine is overpriced but not good at all! The cutleries, dishes are not properly cleaned; some of them were still dirty and also with water left, simply disgusting The standard of the restaurant not adequate for a 4 star hotel. We were upgraded to a nice room towards the pool; however the usb on the right of the bed didn’t work and we couldn’t recharge one of our mobile. All sockets are shucko and we couldn’t plug our adapter for my hair dryer since the air dryer within the ensuite is really ridiculous! Again not for a 4 star hotel. We contacted the receptionist to request an adapter and we were told they didn’t had one and when we checked out I was explaining to the receptionist who in all answer told me addios! Yes addios! And good luck to whom enters those doors if you are use to the standards of proper 4-5 star hotel A real pity for those hard working members of the staff
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Holger
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We've been visiting the Caballero for years and have never been disappointed. The food, rooms, and pool are all excellent and attentively run!
liza
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very close to beach and public transport and taxi rank. Staff changed our coffe machine when it didnt work. Nice products in room evey day. Staff helped us as much as possible when we needed it. Very nice large selection on breakfast
Jennifer
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were friendly, turn down service daily is a nice touch. My only con is the walls are so thin at least on the first floor. FYI you will need 10 euros for towels (refundable). Walking distance to the beach however getting to town you can take the 25 bus but it was full every time we tried to wait for it and taxis to town are between 18-30 euros.
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Clare
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean friendly and lovely food an excellection location near beach bars and restaurants
Frank
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Lovely room spotless
Diem
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I enjoyed eating at the buffet everyday. The different themes made for a unique experience every dinner.
Gail
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

fanatatic
Number of reviews per page
20
40