Overall Ratings & Reviews AluaSoul Mallorca Resort - Adults Only

Great service and facilities

Great hotel in a beautiful part of the island. Rent a car if planning to visit other sites

This stay was below average. The rooms were very basic and if you don’t select sea-view, you face dumpsters. The shower and sink was all saltwater and the AC didn’t work well at all which caused the floors to be damp all the time. The spa steam room and sauna were not working. Our poolside restaurant food order was wrong and drinks were disappointing and overpriced. The only bright spot of this hotel/resort was the excellent breakfast buffet and the beautiful cove that you can walk and swim along.

Excellent stay

I had such an amazing stay here! The room was super nice and clean and the view from our balcony was AMAZING! Breakfast and dinner was included in our room which made it super convenient and there were multiple bars and restaurants on the property. The beach is also right there so you don’t even need to go anywhere to enjoy a nice day! I will definitely be staying here again!

Great view from balcony also food was very good for an all inclusive. Downside was a rude member of bar staff and difficult to book other restaurants apart from the buffet.

Overall a very positive experience. Highly recommend a seaview room with large terrace. Most staff were very friendly and accommodating. Good vibe and evening entertainment. Difficult to find availability for specialty restaurants despite 4 nights stay at the resort (and some staff were snobby). Lovely small, sandy beach at the resort.

Really helpful friendly staff throughout the hotel.

The view and property was very beautiful.

Beautiful hotel, excellent food and staff No complaints

Facilities were awfully kept. Very dirty. A lot of garbage in the ocean. Bed sheets smelled like mold. Definitely not a 4 star hotel.

Room exactly as described and shown. Friendly staff, great facilities. Good value for money. Limited access to tap water, salt water taps and shower in bathrooms.

Very friendly staff

Love the beach access

The half-board options for breakfast and dinner were good, and the staff was very nice. We loved the close by beach area and the cliff jumping. The only thing we didn’t love was our room since it felt humid/damp all the time including our bedding. If we have a chance to come back we’ll opt for a better room.

This is our second visit to this hotel. It’s a Great hotel with a good atmosphere. Staff helpful. Lovely beach too.

We had an amazing time. Great service, amazing location.

Was very relaxing, beautiful beach.

Lovely hotel, definitely recommend booking My Favourite Club as the special breakfast was excellent and the servers Carlos and Elena were so welcoming and lovely!

The property is advertised as adults only, however the ‘private’ beach between the two hotel buildings is actually mostly public, and gets very overcrowded with families and children. There also seemed to be no security to monitor (drunk) people going onto the beach and into the sea in the middle of the night, which was very noisy and disturbing as someone who had paid to upgrade to a premium sea view room. The hotel is also confusing from a board perspective, as a half board guest, when dining in the restaurant there are free fizzy drinks available, however we were charged for the bottle of water we had with our dinner. Maybe it’s just me but this seemed odd. Also in the ‘Fancy Bar’ as part of my favourite club- which I thought was a lovely area to relax- there is a coffee machine and soft drinks and snacks that are complimentary, however to get an iced coffee from the bar you have to pay, again the logic just seemed off to me, I think the soft drinks should be complimentary and alcohol should be at an additional charge. Overall we had a lovely stay, but the things mentioned above just tainted it a little.