Campanile PRIME - Marne-la-Vallée - Torcy

Explore Campanile PRIME - Marne-la-Vallée - Torcy
7.4
Pleasant
From 978 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

7.8

Service and Facilites

7.6

Traveller Reviews Campanile PRIME - Marne-la-Vallée - Torcy

Number of reviews per page
20
40
Top reviews
Sonia Joëlle
icon-Family
Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Overall, nice stay. Old property, calm neighborhoods and not too far from the station. Friendly people and always willing to help. Thank you!
Shandel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The food was delicious and the staff were so friendly and welcoming polite lots of breakfast options for everyone and family
Andrew
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Great rooms. Very clean and comfortable. The staff on reception were friendly and welcoming. Plenty of parking available too.
Elaine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Lovely hotel and staff.
Lord Christopher
icon-with Partner
with Partner
4.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Poor service. We checked in at 10.30 pm and I asked what time the bar was open until and was told it was closed, they were still serving! In the morning, housekeeping entered the room at 9.00 am and we were still sleeping. I informed reception but they did not speak English, eventually someone came who spoke English and said it was my fault as I didn’t put the do not disturb sign in the door. They were not interested at all.
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Wayne
icon-Business
Business
10.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Great staff
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 185 week(s) ago

Hotels.com verified review

At check in they struggled to find our booking. Not sure if this was hotels.com issue or their issue. No apology was given for the hassle at checkin considering it was already 10:30 pm. The room is quite small for the price. The bed was big enough though and the bathroom was good size. The bed linen was not washed properly with lots of stains on the duvet cover which put us off. The breakfast had very limited choice and no hit food. Although on the third day we did get some scrambled eggs we didn’t have those on the first 2 days. The staff didn’t seem friendly or courteous- may be they are not used to families staying there. Seems to be more of a corporate stay hotel. The hotel is close to the station but seems to be nothing around it much. The appearance of the hotel is also not that good.
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Karthika
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 192 week(s) ago

Hotels.com verified review

When checking in he made me pay city tax but had to ask for recipt
Camillo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 197 week(s) ago

Expedia Group verified review

Everything was fine at hotel.
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Payed €7 on top for taxes again for 2 days and in the evening there is no parking.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

Rooms like a hostel, restaurant and bar closed for part of our stay, shutters on windows like a prison cell, reception staff extremely rude, limited breakfast but close to Disney.
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

Location was ideal for travel to Disneyland and Paris. Close to train line and supermarket. Reception and bar area looks nice. Decoration in room requires modernising.
Dan
icon-Business
Business
2.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

The property has a new lobby area which is modern. However, the rooms are not modern at all. They are comparable to an old Motel 6. There is a large desk in the lobby that has a USB plug which is handy, although security asked me to go back to my room when I was working at the desk in the evening. They said I couldn't be there for some reason. Very strange.
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Dinh
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

Staff is very nice, professional. Breakfast is good. The building, room are very old, bad condition, need a very good renovation.
Mark
icon-Business
Business
6.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Bedroom nr reception very noisy with door banging by steps, restaurant. Bed ok and staff good but rooms really dated and decor needs lots of attention
Betty
icon-Family
Family
2.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

Dreadful rude bar staff Rude and unhelpful check in staff Menus for pizzas everywhere No pizzas Restaurant shut Bar menu unavailable No vegetarian options Could not have salad and chips even though these items existed as parts of other meals Minute flat pillows Breakfast is good but a bit slow to renew croissants etc
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Betty
icon-Family
Family
2.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

Useless unhelpful check in Rest as expected for budget hotel
joanne
icon-with Partner
with Partner
6.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

not a great area. far from ammenities.
Andrea
4.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

Disappointed with the hotel. Our room was awful. Part of problem was the location of the room. We were on back side of building below ground level near house cleaning and laundry. Was kinda creepy going back there at night time (had to exit back door of hotel to access from near back parking lot). And there was an ashtray station right outside our door for smokers - the last thing in the world we wanted was smokers hanging outside our door talking at night time. The other big issue was the smell in the room. Housecleaning went way overboard with some kind of deodorizer spray - I was hit by the chemical smell when walked into the room and wasn’t able to air it out. Maybe they were trying to cover some other foul smells in the room?? Hard to sleep. Other issue was loud neighbors but I guess that isn’t the hotels fault (other than thin walls). Staff was friendly and breakfast was good. Maybe we just had a particularly bad room?? I would highly recommend they ease up on the chemicals in the room. It can’t be good for anyone’s health to be breathing that stuff.
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Vicky
10.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

Calm atmosphere, phenomenal staffs all the way. Very helpful and friendly. All always smiling. Well trained staffs too. Hotel close to mall and Disneyland Paris. Close to train station that would take to Disneyland or Eiffel Tower. Delicious food all round. Cleaners always around to keep room clean and change towels. None reluctant to do anything yur! I had a wonderful time yur! Would consider going back there by God's grace though! Thumb up yur! Thanks to all the staffs I came in contact with and those I didn't yur! I believe they all got the same spirit as seen in most. Bless up yur!
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