Overall Ratings & Reviews Grand Hotel Smeraldo Beach

Had a very nice stay at the hotel with friends Alas, the weather was pretty poor, which did impact our four day break The rooms are a very high standard The area around the pool suffers from not having enough space for sun beds, but the position means that there is not a great deal of outside space The main hotel restaurant is not good value for money, however the pizza restaurant is brilliant The downside of staying at the Ma&Ma is it is not easy to get to town, the hotel could do with offering a shuttle service, it would make the experience that much better, as there are lots of good restaurants in town In summary, a great stay, not perfect, but I was not disappointed. I would stay again if a shuttle service was provided, as that opens up the choice of restaurants as parking the hire car in town is not easy, plus you can’t drink and drive

Our stay at The Gand Hotel Sameldra was a wonderful experience. The staff throughout the hotel were fantastic. They were very friendly, willing to go the extra mile to make our stay more comfortable and enjoyable. The breakfast was great. The choices one had were excellent. The evening meals were delicious, except for one evening. We ordered the suckling pig. It was cold and very little meat on it. We sent it back and they sorted it and we had the lamb chops, which were delicious. The bar staff were lovely. Especially Francesia making brilliant cocktails and Maria Antonette so professional patient and taking care of the guests with such care. Then the food service staff and the service staff on linen cleaning the bedrooms. Again so professional hard working. All with a smile. Lastly the staff were lovely too at reception. our gratitude to all of you who made our stay at the Hotel Sameldra a wonderful memorable one. Thank you! Room 339. Highly recommended!

Beautiful hotel, great quiet private beach, excellent buffet breakfast included, close to Porto Cervo, Maddalena Archipelago’s tour departures, close to all North side of Sardinia beautiful beaches and towns!!! Would stay there again!!

With its secluded beach, it is the ultimate place to say on Baja Sardinia

Dated but nice facility on the ocean with nice views. Rooms are ok but they need to improve the beds and pillows. Pillow was thin like a towel. Breakfast buffet is below average. Food quality is below average and some staff not friendly and do not look happy they work there. The restaurants have very limited food offerings. Not much seafood and pasta is below average. Prices are way too high but the nice situated hotels helps to improve the stay. Prices are way too high for rooms in high season.

This is our second stay at this beautiful hotel after finding it last year . It absolutely ticks all the boxes , location is fantastic , restaurants , shops ,and beautiful coves to snorkel in , on your doorstep. The amazing “Phi Beach” nightclub is literally found the corner but you’d never know … Staff amazing , friendly and helpful and will definitely be going back . We just love this place . Thank you .. again 💙

This is a beautiful, if slightly dated, property. Staff and decor are austere but helpful. Rooms are dated and the mattresses/pillows are uncomfortable. But the location, beachfront, pools and view easily accommodate for all of this.

Excellent Hôtel stuff high professional

My husband and I stayed five days at the Grand Smeralda. It was a gorgeous hotel and property overlooking the ocean and pool. Breakfast was just fantastic. Location was a great launching point to take our day trips up and down the coast to see the site. The restaurants all around the area are all delicious. Definitely need a car. Would have loved a more updated open air restaurant at the Pagoda. We never went there for lunch or dinner because it seemed a bit outdated and old-fashioned. We did enjoy a delicious lunch at the pool bar. There are also very strict lunch and dinner hours. We missed lunch once and so we had to starve until dinner time. A big plus is the private beach that is so easy to walk down to and enjoy your lounge, chairs and umbrellas with the beautiful ocean and scenery. The gardens are gorgeous and so is the hotel decor. and we loved the piano man in the bar in the evening. So talented! thank you for a great day Grand Smeralda!

Everything (except breakfast) was above expectations.

Superb resort, unique location, wonderful service.

Tropical grounds

We booked this hotel largely based on the beachfront view and price and were a little nervous to read the negative reviews here, but our experience was wonderful. The hotel’s decor is exactly what we expected to find in Italy, having traveled around Europe extensively. It’s not modern, but it is authentic. The room was spacious and clean, with plenty of closet space, working AC, and a balcony with a frontal sea view. The free breakfast was standard European and there were plenty of options. We chose to eat lunch at the hotel a few days and the food was good with good-sized portions. The hotel is located just a short walk from the center of town, where there was a beach with rental lounge chairs and umbrellas, as well as several restaurants. There were other restaurants within walking distance as well. We enjoyed going out to dinner at night and then coming back to the piano bar/terrace afterwards to cap off the night.Yes, people reserve beach and pool chairs early in the morning, but this is also something that happens everywhere unless you can reserve — and was not an issue for us since my husband was up at 8am :) The staff was helpful and friendly; we especially enjoyed Mae, who was our waitress for lunch and drinks. We would definitely come back!

Beautiful, well kept, with many pools and a gorgeous beach. The staff was a bit rude, very short with us.

Pros - Great traditional Italian food and selection - Waiters were attentive and friendly - Air conditioned room - Various pools and a beach to relax and sunbath - Local excursions are available Cons - All drinks have to be paid for..gets expensive. - Rooms are dated..need modernising - Wifi glitchy when in your room (first floor) - Adverised garden view fails to mention overlooking the car park (Has parking) - Beach felt artificial, man made, not real sand, sun chairs rather sun beds on the beach. Only sun beds around the pools. Beware these are reserved early using the towel deposit ploy! Note is isolated but this is clear from initial booking.

The beaches and pools were amazing

The hotel looks a bit tired but it is nice overall. There is a private beach, which is nice enough and a wonderful bar overlooking the Maddalena Archipelago. The food and drinks are very good. The location is excellent. Overall, staff are nice when there are no problems. Therefore, in normal circumstances, I probably would have given a better review. The reason why my review is less positive than it might have been is because of the appalling customer service provided by the Deputy Director. I had a very bad experience with the tour operator the hotel works in partnership with as they (tour operator called Fortieventi) had cancelled my reservations for the Emerald Coast Tour 3 times, one of which one hour before pick up, on my birthday. As a consequence of this I wrote a negative review. What I had not realised was that another tour (Barbagia tour) I had booked through the hotel was with the same tour operator, therefore, after my negative review not only did they (Fortieventi) cancel my reservations, but they also wrote a very offensive email about me (the customer) to the hotel. The deputy director sided with the tour operator and completely failed to listen to me and value me as a customer. In her opinion the behaviour of the tour operator was of little significance to her and she was more interested in keeping a good relationship with Fortieventi. Basically, at this hotel if you raise an issue, do not look for any support from management unless you are a German speaker.

The air conditioning was not working well. Room was extremely hot, even at night. The rest of the hotel was fine - beach, parking, buffet breakfast, location.

Excellent location and staff!

The beach was beautiful . The staff was pleasant and accommodating. Overall it was worth every penny. Highly recommend.