8.6
Very Good
From 298 reviews
Cleanliness

9.2

Room Comfort

8.2

Location

8.6

Service and Facilites

9.2

Traveller Reviews The Claremont

Number of reviews per page
20
40
Top reviews
Leon
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location and nice rooms
Lorraine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were amazing and so friendly and helpful.
Yvette Casas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was really clean and the bed was big, the mattress was a little too hard for us but other than that our stay was amazing. The staff were super attentive and friendly 10/10! They made our stay truly memorable and we can’t wait to come back.
Lee
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

When was
christine
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The breakfast was cold, eggs not cooked, sausages slightly brown on one side. Disappointed in the food. Hotel was nice. Staff friendly.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was great at the Claremont. Stayed with them firstly with Great railway journeys. Booked direct and once again great experience.
Michael
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It is difficult to understand how the property maintains a four star rating. The room was basic, lacked air conditioning, and the headboard did not match the size of the bed, leaving a noticeable gap. The shower also took close to two minutes to warm up. The lift was out of service, and from the date of the notice we received, it appears this had been an ongoing issue for some time. In all, the stay fell well below expectations and we are unlikely to return.
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Mark
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lovely clean hotel . We had a basic double room which was adequate for our needs. The breakfast was excellent and the Hotel Staff we found to be very polite
Paul
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

All was just great. Room, staff, cleanliness, location, breakfast
Steven Charles
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Our recent stay at The Claremont was very enjoyable, as it always is. The entire team consistently deliver the excellent, friendly and reliable Claremont service.
Mei Wen Rosalind
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was quirky. The amenities was good tho having wine glasses in the room will be ideal as well. Staff is polite though the brekkie staff are slower to react. Location is strategic and convenient to shops, restaurants and some offices since it's close to Victoria Street.
Philip Alexander
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Excellent Food and Service Great Shower and deep bath Professional and friendly staff We would stay here again for sure….👍 Well done all 👏
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Stayed for 2 nights Hotel gave us an upgrade due to the poor service from Expedia themselves who told lies. Jade the reception manager was very helpful dealing with this situation. Hotel was lovely the room and see view was second to none. Breakfast was excellent with a very good choice of food.
james
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Staff couldn’t help you enough
Steve
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Our room (a little dated) and bathroom was cleaned daily and supplied with fresh towels. The breakfast menu and options were more then adequate for all tastes and the hot food was always freshly cooked. The staff were attentive and friendly with a smile to go with it in all areas of the hotel. The bar looked adequately stocked for all tastes. We enjoyed our stay and would definately recommend this hotel.
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Liam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent service from day 1.
lynne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Stayed for a weekend break with my husband . Room very clean and well stocked . It was a little on the small side and unfortunately there was no view as the lower half of the window was frosted glass so it did feel a little claustrophobic. very comfy bed and the pillows were just how I like them soft and squidgy. The breakfast had plenty of choice and was of a good standard, however the service was poor on both mornings. On day 1 we had to wait quite a long time before our order was taken for the cooked part of the breakfast. On day 2 I don't know if they were trying to make up for the previous morning but we hadn't finished our cereal when the cooked breakfast arrived and was left on the table going cold while we finished what we were eating. Reception staff were helpful when information about bus numbers and times was needed.
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Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

spacious rooms .staff very friendly breakfast brilliant would recommend to anyone service excellent 👍
stephen
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Excellent breakfast
Helen
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Superb hotel and service, breakfast cioked to order and great selection 👌
Number of reviews per page
20
40