8.6
Very Good
From 298 reviews
Cleanliness

9.2

Room Comfort

8.2

Location

8.6

Service and Facilites

9.2

Traveller Reviews The Claremont

Number of reviews per page
20
40
Top reviews
Steven Charles
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our recent stay at The Claremont was very enjoyable, as it always is. The entire team consistently deliver the excellent, friendly and reliable Claremont service.
Mei Wen Rosalind
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was quirky. The amenities was good tho having wine glasses in the room will be ideal as well. Staff is polite though the brekkie staff are slower to react. Location is strategic and convenient to shops, restaurants and some offices since it's close to Victoria Street.
Philip Alexander
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent Food and Service Great Shower and deep bath Professional and friendly staff We would stay here again for sure….👍 Well done all 👏
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stayed for 2 nights Hotel gave us an upgrade due to the poor service from Expedia themselves who told lies. Jade the reception manager was very helpful dealing with this situation. Hotel was lovely the room and see view was second to none. Breakfast was excellent with a very good choice of food.
james
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff couldn’t help you enough
Steve
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Our room (a little dated) and bathroom was cleaned daily and supplied with fresh towels. The breakfast menu and options were more then adequate for all tastes and the hot food was always freshly cooked. The staff were attentive and friendly with a smile to go with it in all areas of the hotel. The bar looked adequately stocked for all tastes. We enjoyed our stay and would definately recommend this hotel.
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Liam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent service from day 1.
lynne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Stayed for a weekend break with my husband . Room very clean and well stocked . It was a little on the small side and unfortunately there was no view as the lower half of the window was frosted glass so it did feel a little claustrophobic. very comfy bed and the pillows were just how I like them soft and squidgy. The breakfast had plenty of choice and was of a good standard, however the service was poor on both mornings. On day 1 we had to wait quite a long time before our order was taken for the cooked part of the breakfast. On day 2 I don't know if they were trying to make up for the previous morning but we hadn't finished our cereal when the cooked breakfast arrived and was left on the table going cold while we finished what we were eating. Reception staff were helpful when information about bus numbers and times was needed.
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Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

spacious rooms .staff very friendly breakfast brilliant would recommend to anyone service excellent 👍
stephen
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent breakfast
Helen
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Superb hotel and service, breakfast cioked to order and great selection 👌
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice bed, shower wasn’t the most powerful and the room was very warm with a slow fan. But a nice stay.
Russel
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent staff, very helpful. I had a very pleasant stay. Thank you.
Geoffrey
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Service very good, staff helpful and friendly. Breakfast lovely and served both fresh and hot which makes a pleasant change. Would have preferred a sea view given the position of the hotel but was a last minute booking so none available.
Dan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was amazing. Staff were very helpful. Even changed our towels when we went out for the evening. 100% would return
Sergio
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nothing I didn't like. I thought my stay was wonderful. Thank you, Claremont!
PETER
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good: big room, comfortable bed, breakfast good, staff fantastic, amenities well stocked. Bad: pillows awful - too soft, room exceptionally hot at night - disturbed sleep.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Liked it!
Rachelle
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Shops nearby
Verified traveler
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The Claremont offers a consistently high standard from check-in to departure, with the feeling of a team working together to ensure expectations are met or exceeded. From the point of view of a customer, it appears to run like clockwork and to achieve that, a lot of work must go in behind the scenes. The Claremont is both friendly and professional and is ideally located. The housekeeping service is excellent, cleanliness is important to us. The 6pm additional service is a really nice touch. We would definitely recommend The Claremont as a very reliable hotel, with genuinely friendly and capable staff, across all areas. I am consciously not singling anybody out, because it would not be fair on anybody I missed out. We have stayed here several times and the retention of the individual members of the team really helps build a lasting relationship and we really appreciated the welcome we received.
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Number of reviews per page
20
40