Overall Ratings & Reviews Red Roof Inn Rochester - Henrietta

It was a clean place, even with pet.

After driving for 6 hours we rushed in the room to use the bathroom but when i raised the seat, i saw someone used the toilet and didn't flush it.

I was just traveling through, and it served the purpose i needed. Just a place to lay my head for the night. The price was fair, the room was clean enough, and i felt safe there.

It was good,qute comfortable. Pet friendly.

They took a deposit from me and they didn't pay it back again

Everything is great and I love the hotel. Negative is when i am a nonsmoker but i can smell smoking areas or through walls. The floor looked clean but a little sticky on the floor, and the shower tub was hard to drain.

Awesome

Our TV did not work, the toilet seat was loose, the coffee maker was broke. The above bed light was dirty. We let them know of the problems. Someone came to look at the TV and it worked that night but not the next morning. They moved us to another room which was nice. The above bed lights in that room were dirty too, the hair dryer did not work but the TV did. I was glad they were accommodating, but if two rooms had issues I wonder about the rest. I guess that's what you get for$55 A night.

The experience was better than most of mine with Red Roof Inn, all and all pretty decent place to stay

It is a perfect and reasonable price to stay safe.

I hate to leave a bad review but my room had NO soap or shampoo or conditioner. The containers were completely empty.

Stayed 3 nights. Room was never cleaned entire stay. Apparently they make beds etc when you check out. Had major issues getting Tv to work. Problem with the internet. Man from office came to fix but continued having issues. On 2nd day there was pulling out when a young man came running up to my car window saying "I'm looking for work" I just brushed him off. He then asked, "Are you staying here?" I simply pulled away but parked my car in front of the main office window on 3rd night. Area seemed okay so this was unexpected. McDonalds, Burger King within short walking distance. No shampoo in bathroom container. If you're a single guy looking to save money maybe it's okay but if you're looking for a cleaner option for your family I'd look elsewhere. I seriously doubt towels, sheets etc are cleaned to the extent that you're hoping for & expect when going to a hotel.

Easily accessible

Online pictures were misleading. Property was rundown. Room had stained sheets, carpet between beds had tracks of dirt, bathtub was disgusting and smell was horrible. My son and I never put our bags down. We left without asking for a refund. Will never recommend.

Very bad terrible place. Never again

You get what you pay for. Old motel turned Red Roof Inn. Decent location, good price. Bedspread was visibly stained, sink cracked. Noticeable water damge/mold on ceiling. Bathtub needed a good scrubbing. Not unsatisfactory, but also not great.

Awesome

Room smell very bad, it’s very unclean and also smells like smoke, even though the rooms are supposed to be none smoking

The back board of the bed fell down when my girlfriend sat down on the bed. Luckily I was able to put it back up and it didn't fall while we were asleep

The stay was great