Bed sheets and pillow cases were not clean. Asked receptionist to change them but request was ignored.

The room was very nice, clean, and excellent location. Breakfast was also great. The only negative was incompetent staff and the checkin which seemed to be an ongoing chatoic affair that takes EXTREMELY long for everyone who checks in

The bedrooms and bathrooms clearly need renovation. The bedding and towels were very old, and although they were white, they appeared yellowish in colour. We requested fresh towels, but the replacements were in the same condition. There was also no kettle in the room to make tea or coffee, which was inconvenient.

Spacious room but does require some upgrading.

Friendly for female solo travellers

Perfect

Good sized bed but bathroom wasn’t clean found a cockroach there. Bedroom was ok decent size had a good view. A lot of noise from outside though. Hotel is dated and needs upgrading for sure. Check in was quick and easy and staff were amazing

The rooms are very basic and lack advertised amenities. The bed was extremely hard. The entire front of the property was a building site, which was not confirmed on booking. This included the steps down to the beach which were dangerous. The WiFi was very poor. The location has a busy road front and back and the balcony doors only shut with a chain, so it was very noisy. I checked out after one night of a five night bookings

Hotel is so old need to renew everything

This hotel is a 2* at best. And, this is reflected in the price. Staff try their best under the circumstances. Breakfast is the same everyday and the hot food was served cold. Lots of bread, cakes and pastries on offer. There is an omelette station for hot eggs of choice. Ended up just having the coffee and tea. There was so much noise in the early hours from the night club next door! Revellers made so much noise with motorcycles revving at that time making it impossible to get a full night’s sleep. I slept for 10 solid hours the first night out of that hotel - that goes to show how sleep deprived I was! There is no Wi-Fi in the rooms - not in the room that I in. Reception staff promised to move me to a room with better reception but this did not happen for the week I was there. There are renovation works going on at the hotel on some of the floors. This was not intrusive though the works carried on until 9pm on some days. The rooms are a good size. But the shower was a weapon in its own right!!! The water pressure was too much and some of the nozzles were blocked. Just needed descaling but the technician thought it was ok… This could have been because of the language barrier. Majority of the staff do not speak English. The hotel’s location is very ideal. Close to the beach and the bus terminus is across the road. The staff are amazing: Mr Saad, the manager, Mr Ibrahim, Mr Ali, Mr Hassan, Mrs Aziza who cleaned my room, all made the stay worthwhile.

The staff R absolutely fantastic polite helpful. Can do with better food for dinner which I’ve had very disappointed with food definitely not worth 180D each adult Could’ve had a better shower as it was not powerful enough if u like ???

I stayed in the hotel for one night( thanks it was just 1 night other wise I would not stay There another night) I booked it at the last minute as I needed somewhere to stay over night when I arrived I was not impressed at all, i was about to leave if it wasn’t late. The smell at reception and the floors is bad. The hotel looks uncleaned, chipped doors and walls , rust in bathroom. The pillows and the bed looks like they were not changed, I found a hair on the bed sheet. I had to cover the pillow with the towel so I could sleep. Moreover I could not sleep at night due to the noise from the traffic outside the hotel. Went to restaurant for breakfast. The buffet was very basic, doesn’t look cleaned, behind the buffet is dirty, console and furniture dirty and looks old too. I could smell a bad smell as well. I went to get coffee from the machine but the the milk doesn’t work and they just put hot milk in a flask. I couldn’t drink coffee, then I went to get Moroccan tea, but looks very red strange colour, I couldn’t drink it. Also there is one of the lights broken and hanging down from the ceiling, they might fell and hit someone. My son wanted to go for swimming, there’s 2 swimming pool( for kids) very dirty you. And the other one was ok but it’s too deep for kids, so we couldn’t use it. And I just left the hotel and I wouldn’t go back near that place. I had a chat with one of the chef cooking the omelette, he said the owners and the management don’t care about the hotel.

The staff were very helpful. Muhammad (night shift) helped us a lot during our stay. Would recommend. It’s in a good location. Naya club is next door so it can be a bit noisy at night.

Very pleasant stay, was allocated sea vie room as requested...check was very smooth as hotel wasn't busy. Hotel is looking very dated but has all the facilities n is highly functional. Great choice breakfast n service was extremely good throughout! Def coming here again!

This is a hostel. AS get provided better hotel accommodation. Absolutely horrid hotel with hazards in the rooms. Throughout my stay I had no wifi in the room, had a cut from the rusted whb tap and other issues. I am escalating the matter as this hotel is misrepresented by the description provided on Expedia’s website. There is nothing Royal - it should not be listed. Better options - avoid, avoid, avoid for your sanity.

not a 4 stars hotel should be a 2

This hotel doesn’t have the criteria of a 4stars hotel. AC is old and not working properly, the tv is old and blurry. Not enough towels in the room, not recommended at all

I was aware of some negative reviews before and after booking but kept my reservation - i am glad I did. The hotel is really good; the staff are friendly, helpful and always have a smile. The facilities are good. The location is excellent for the main beach and shops, cafes, etc. There are some great views of the sea and cliff to be had also from the hotel. Value for money.

I pay from Expedia wen I get there the ask me for more money

it took us 2 hours to check in. then changes our room twice . No A/c there fore we left and got another hotel. It was one of the worse experience.