Overall Ratings & Reviews Southmoreland on the Plaza an Urban Inn

Beautiful rooms in a quiet area and walking distance to the Plaza. Just needed a desk in the room to work.

What a cute place to stay! I wasn’t sure what to expect with the lack of front desk check in but the email we received the morning of our check in had all of the info we could have needed. Our room (Stover) was super cute and clean and big! We really loved the huge jetted tub. The common space on the main floor and the lit garden on the side of the house were so beautifully done and welcoming. We only stayed one night but I can see this being an amazing place to stay a few days, especially if traveling with a group. The location was superb, so close to Nelson Atkins and the Plaza. Neighborhood was quiet and safe and the house has onsite parking. We really enjoyed our stay here

Positives: Great location and surprisingly very quiet. The main hotel area for lounging and the outdoor area were nice. Negatives: Our room was a bit run down and found some holes in the carpet and several tiles were coming off the bathroom floor. The coffee machine didn't quite work and kept malfunctioning . Bathroom tub was also a bit dirty. I also killed two brown recluse spiders inside the bathroom which was the biggest negative of our stay.

There were bugs in the room and ants crawling on mattress cover. Property didn’t notify me that there was a full rental of the main property during my stay when booking and or post and therefore no access to main facility for any of my needs to include heating up dinner, utensils etc. the initial check in message sent to me in the morning had a access code to main home and when called to notify of no access was treated as if my business and money was unimportant and disposable. Staff and property management dismissive and borderline argumentative. Parking lot is very difficult to navigate and not well lit almost caused damage to my rental. Surrounding area seemed a bit questionable for a solo traveling woman. Patio door would not lock/off track with door and burst open randomly at night. Sad as I really wanted to have a relaxing evening and thought this might be a safe haven for that but I will stick to bigger hotels with better hospitality.

This boutique hotel is wonderful. This is no staff there and you have a keyless entry with just a code. Very quiet and great location to the Art Center and country Club Plaza.

Pulling in the drive was a tight squeeze even for a small car

Close to art museums and restaurants. No breakfast.

Charlie Parker room was roomy, nice and comfortable. Enjoyed the garden and especially the central location that is within walking distance of museum and Westport. The main house had evidently been leased for a family reunion, so we had limited access to it. The parking in the back was difficult to maneuver.

This is a very nice, secluded property.

What a great find — excellent location in a quiet neighborhood right by Country Club Plaza. The hotel is charming, with comfortable rooms and plenty of common spaces to use. Perfect for a long weekend stay.

A hidden gem just off the Plaza- loved the soaking tub! I wish there had been a small table for writing letters or sharing snacks, but otherwise- just lovely!!

Great room... only small negatives for me were (1) not being able to control temp in the room, as it was quite warm during the day outside, so the room was warm at evening when returned, so I'm sorry that I did open the door / windows to let some cool air into the room... and (2) the frig is nice, but kinda small for when traveling. Otherwise, recommend this property!

It was a beautiful place very easy to check in Love the location absolutely love the room my only downside is the parking is small but they did warn us about that and it is very difficult to get in and out of the parking lot safely lol but a great place

My husband and I were visiting Kansa City specifically to see the Nelson Atkins Museum collection and our location was fantastic. We walked over to the museum twice during our stay. We will stay here again when visiting the Nelson Atkins.

We enjoyed our one night stay at this charming Inn. It was cozy and comfortable and within walking distance of the plaza.

Beautiful. Enjoyed the information shared in the welcome binder. Not as quiet as we had hoped.

Very much enjoyed our stay. Beautiful and cozy place would definitely stay here again. The only issue i found was when we had arrived to our room it was freezing. The thermostat had been set on AC and was 53 degrees after it was already pretty chilly outside. We had adjusted the thermostat to heat as being the top level we knew we werent going to toast out anyone above us, then apon reading the book in the room later the next day realized we werent allowed to adjust the thermostat so i would recommend putting a sign next to it for future reference or again being the only room on the top level in that building since heat rises make an exception for that just for the winter month's.

Our stay was very nice. A few things I would suggest is investing in some new better quality towels. Also it would be nice to have a small coffee table in front of the sofa , area to set drinks etc. The bathroom door does not stay closed ! Maybe a simple fix. Other than that it was a very nice place to stay

A wonderful place to stay in KC. In a fairly quiet neighborhood and I barely heard a peep during my stay. Minimal staff on-site, however the they have made accommodations as self-sufficient as possible . There is ample shared space, inside and outside, along with available dinnerware (cleaned by staff). I stayed in the Russel & Clara Stover room, with jetted tub. Rooms are named after significant people from the KC area and there’s literature in each room explaining the history. If I had to list any concerns, there is no elevator and my room was on the third floor, so not good for those with mobility issues. I was told there is are rooms with jetted tubs on multiple floors, again demonstrating their customer first service. I think the changes to install an elevator would possibly detract from the property, so I understand the situation. I highly recommend and would love to stay again, should I revisit the area.

We rented a room with a jacuzzi. We inquired of the innkeeper if it would accommodate 2 adults and was told it would. They failed to mention those adults would need to be of Asian descent. The room was on the third floor and there was no elevator. There was little furniture in the room where you could put your belongings. There was only one SMALL trash can. The furniture where you could sit to watch TV was uncomfortable. The only food in the room was SMALL cookies like you would get on an airplane. The ladies who cleaned the room did an excellent job.