The location is perfect. Traversed the city with out a single uber. Staff were so helpful and kind. Our room’s balcony faced the Gran Via which was beautiful and with the well insulated door it was very quiet. Beds/pillows were quite comfortable. While the hallways and furnishing show some age but well maintained. Price value on Petit Palace is excellent. …. Also there is not a shuttle to the airport as indicated on the Expedia listing.

All shops within walking distance

The room was spotless and the staff were very courteous and helpful. Breakfast in the morning was great with a nice selection of fruit, breads and hot items. Good location, 2 minute walk to Gran Via, about 20 minute walk to the center and museums.

Very nice and helpful.

ok

Clean room, staff great, excellent breakfast

Yes spotless room and great reception

Rooms needs upgrade. Also we booked for a 2 bed rooms and the rooms given to us was only king size bed.

We didnt take breakfast at the hotel.

Perfect

The big big plus is the location and view of Grand Via through our balcony.

Yes

There was a very strong, unpleasant smell of sewage throughout our stay, even though we said and were informed that they would try to treat the smell. The bedding was not clean. The best thing about the hotel was its location.

Great place to stay perfect with when traveling with a child walking distance from everything we had a corner room with a view of grand Via and it was awesome. Hotel staff was really nice rooms were clean.

Fueron super amables y la ubicación es perfecta

O

Best location

Great location

Great location, good breakfast and good staff. Thank you !

Excellent fresh breakfast. Greeted by breakfast attendant. Very nice. Room was cold and comfortable. Enjoyed our stay!