The Durley Dean Hotel

Explore The Durley Dean Hotel
7.8
Pleasant
From 1,000 reviews
Cleanliness

7.8

Room Comfort

8.0

Service and Facilites

8.2

Traveller Reviews The Durley Dean Hotel

Number of reviews per page
20
40
Top reviews
Rachel
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Convenient for the city. Bathroom toilet seat dirty on our arrival . Breakfast cold, waitress kindly agreed to heat it up in the microwave and it it was returned with along black hair on it
nicola
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ok stay.
Neil
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The beds were just pulled together- sheets weren’t changed and had to sleep in same sheets for three days - the room was a bit dowdy some fittings were in need of fixing and the toilet was even cleaned
Pavel
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The food served at the bar was nice, the restaurant was closed during the day! However the service dad left to be desired. The kids menu has a melon starter which is basically three thin slices. That took 30min to come out. The mains had fallowed 30min after that. And by the time deserts had come out my children had given up on desert. Which I guess it’s a blessing. Don’t order food if you are in a rush, the town has far quicker options.
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Kinga
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean, pleasant, and spacious enough for a family of three with separate beds. The reception staff were friendly and helpful, which made the stay more enjoyable. The pool was a nice temperature and generally inviting. However, the chlorine level seemed quite high, as it caused eye irritation even without getting water directly in them. It was also disappointing that the sauna and steam room were out of order during the stay.
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Lee
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

For the money, this is a great hotel. Staff are lovely, breakfast is good, nice little bar with a good menu and the location is fab. 10 mins walk from town but away from all the noise. Would defo stay again. Nice room, with xl bed.
Sarah
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was large but bathroom the size of a cupboard with an over-bath shower. Water pressure for shower poor, complementary shower gel poor. The room windows were rotten with chipped paint, the iron security bar outside window was rusty. Room in general the decor was poor with chipped paint. The staff were lovely and helpful. Hats off to the photographer - the pool is very small, changing facilities awful (no private changing areas/rooms). I will not be staying here again
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Mark
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There was plenty of a wide variety of foods for breakfast for every guest to enjoy
Carol
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was lovely, we’ve stayed here before The only thing was that it needed was for the bath was the safety handles so we could get in the bath and a rubber mat when having a shower or a bath Also they should have a ramp for wheelchair users. Overall it’s a lovely hotel
LAURA
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely staff as always. A few issues in our rooms (tv remote missing, wall lamp not working). Good breakfast, fresh and tasty. Excellent bar menu, very good smoked salmon sandwiches!
Jonathan
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel was spotlessly clean, and in a greatly great location. Parking was ok, they have a small carpark, which they made very clear before coming, but a lot of gusts arrive by other means. The food was really good, and staff very helpful. The reception was always very busy, they seem to put a lot on the team there. The steam room and sauna were not working and pool was tiny, incredibly busy, and a little dirty.
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Amerjit
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean hotel, decent facilities, pool nice and warm, usually you can find parking outside unless it’s peak season. But scored down because they had no vegetarian sasuages despite us mentioning when we checked in. This is unforgivable in this day and age as there was no alternative and a lack of initiative to solve the issue eg go to the local coop and get some. Not very inclusive…
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ZO
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room, spacious. Some bits could be done with a refresh, however we had a lovely stay. Pool was clean, our family had a lovely stay. Stay were friendly too.
Marcela
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff are very helpful; the hotel is old and needs more cleaning, which would be nice and refreshing.
Wayne
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very handy if you use the local bus service to get you anywhere around the area & shopping town ..
Leanne
icon-Family
Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location good, unless difficulty walking as it’s quite a steep walk from the town/beach back. Small payable car park. Although the rooms have more up to date furniture the rooms and buildings are looking quite tired and in need of decorating. The pool area is small so can get very busy.
Nick
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Fantastic hotel
Gordon
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is deservedly a 4 star hotel. Almost everything rings quality. The food is of high quality, that is breakfast and dinner. The staf go out of their way to be friendly and helpful. It was just the outside appearance. All painted surfaces need urgent treatment. A great stay. May well go there again!
Márcio
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Food very Nice !!
Melanie
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The towel radiator rails were rusty and leaking in both rooms. We were in 100 and 101 in basement. Mould in showers. Pump hand soap in bathroom would be better than bars. Rooms were cold took ages to heat up with the a/c machine. Marks on the velvet bed looks like sick down the sides. No bed guards at hotel and children on single beds and not even against a wall with a radiator next to them although they didn’t seem to work. Swimming pool is tiny and only suitable for a couple of people at a time. Breakfast was average basic tea and coffee no machines with choice. Pictures definitely make it look better than it is.
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